Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caden Swingle

Columbus

Summary

One of the top sales agents in my company , going on a year now. Dedicated to the grind and not only putting money in my pocket but the companies as well. Great with managing what some people call an awkward experience and changing it to a closed sale and great time for not just me but my customer as well. Always love learning what can make me better as a salesperson and open to constructive criticism.

Overview

2
2
years of professional experience

Work History

Spectrum Outside Sales

Charter Spectrum
03.2023 - Current
  • Improved customer satisfaction levels by addressing concerns promptly and offering personalized solutions tailored to their needs.
  • Enhanced sales performance by implementing effective door-to-door selling techniques and strategies.
  • Reduced cancellations by providing excellent pre-and post-sales support and promptly addressing any issues or concerns.
  • Collaborated with team members to share best practices, market insights, and product updates for collective success in reaching sales goals.
  • Boosted referral business by consistently requesting referrals from satisfied customers during follow-up visits or phone calls.
  • Achieved sales quotas consistently despite challenging weather conditions or other external factors affecting door-to-door campaigns.
  • Drove team revenue totals by bringing in top sales numbers.

Drive-Thru Cashier

Maxwell Pizza
04.2023 - 12.2023
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Followed food safety and sanitation guidelines at all times.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Cross-trained in other areas of restaurant to provide additional support during busy periods.
  • Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Supported store management by performing inventory checks and restocking items as needed throughout shifts.
  • Collaborated with fellow team members to ensure smooth workflows and exceptional customer experiences during all shifts worked.

Waiter

Lock 9 Pizza
03.2022 - 12.2023
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Kohls Associate

Kohls Department Store
11.2021 - 02.2022
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Managed customer relations through communication and helpful interactions.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

No Degree - Computer Engineering

Kent State University
Kent, OH
08.2023

No Degree - Computer Science

Muskingum University
New Concord, OH
02.2023

High School Diploma -

Philo High School
Duncan Falls, OH
05.2022

Skills

  • Staff Training
  • Price Quoting
  • Sales Strategy Implementation
  • Team leadership
  • Conflict resolution
  • Customer retention
  • Industry knowledge
  • Emotional intelligence
  • Adaptability
  • Active listening
  • Multitasking
  • Relationship building

Timeline

Drive-Thru Cashier

Maxwell Pizza
04.2023 - 12.2023

Spectrum Outside Sales

Charter Spectrum
03.2023 - Current

Waiter

Lock 9 Pizza
03.2022 - 12.2023

Kohls Associate

Kohls Department Store
11.2021 - 02.2022

No Degree - Computer Engineering

Kent State University

No Degree - Computer Science

Muskingum University

High School Diploma -

Philo High School

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Caden Swingle