Caden Woodlander
Oakland
Summary
Hardworking employee with a solid background in providing exceptional customer service in fast-paced environments. Offering a positive attitude and a strong desire to learn and grow.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Policy Team Intern
Family Violence Law Center
05.2025 - Current
- Conducts legislative research and tracks policy developments related to domestic violence, homelessness, and public safety.
- Drafts policy briefs, fact sheets, and internal memos for organizational use.
- Manages and creates social media content for public awareness campaigns.
- Participates in team meetings, offering research support and note-taking for advocacy planning.
Cashier/Sales Associate
San Lorenzo Garden Center
05.2023 - 09.2024
- Assisted customers with product selection based on their needs and preferences.
- Maintained a high level of product knowledge to assist customers with any questions or concerns effectively.
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers.
- Trained new employees on operating cash registers, company policies, procedures, and best practices for delivering excellent customer service.
- Processed purchase orders and assisted with invoicing, ensuring accuracy and compliance with company policies.
- Contributed ideas for improving business operations or enhancing customer experience based on feedback from customers or colleagues.
- Performed opening/closing duties, including counting money in the register before/after shifts.
Food Service Worker
UC Santa Cruz Dining Services
09.2022 - 11.2022
- Greeted guests with friendliness and professionalism.
- Maintained order and cleanliness of work areas to conform to health codes.
- Completed prepping, cleaning, and other kitchen duties to support cooks.
- Resolved customer concerns and relayed relevant information to supervisors.
- Stored food in designated areas following wrapping, dating, food safety, and rotation procedures.
- Managed inventory of dining room condiments, linens, and flatware.
Farmer's Market Vendor
Rainbows-End Farm
04.2019 - 10.2020
- Priced produce to achieve margin and sales goals while maintaining a competitive pricing profile.
- Suggested additional products and services to achieve sales goals.
- Stayed up-to-date on product specs and prices to accurately describe merchandise.
- Explained products and prices to customers and demonstrated the use of products.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
Education
Psychology, Fine Art
UC Santa Cruz
Santa Cruz, CA01.2023
Skills
- Teamwork and collaboration
- Exceptional customer service
- Attention to Detail
- Quick learner
- Problem Solving
- Cash handling
Certification
CPR, AED, First Aid
Timeline
Policy Team Intern
Family Violence Law Center
05.2025 - Current
Cashier/Sales Associate
San Lorenzo Garden Center
05.2023 - 09.2024
Food Service Worker
UC Santa Cruz Dining Services
09.2022 - 11.2022
Farmer's Market Vendor
Rainbows-End Farm
04.2019 - 10.2020
Psychology, Fine Art
UC Santa Cruz
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