Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Cadence Britton

Radcliff,KY

Summary

Professional hospitality specialist with robust experience in creating memorable guest experiences. Known for strong focus on team collaboration, adaptability, and achieving results. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Recognized for reliability and effective communication, ensuring seamless operations and high guest satisfaction.

Overview

3
years of professional experience

Work History

TopGolf

Bay Host
04.2024 - Current

Job overview

  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.

O'Charley's

Server
07.2023 - 04.2024

Job overview

  • Greet and seat guests warmly, providing menus and answering questions.
  • Take accurate food and drink orders, noting special requests and dietary restrictions.
  • Deliver orders promptly and accurately, ensuring guest satisfaction.
  • Maintain cleanliness and organization in dining area, clearing and resetting tables.
  • Collaborate with kitchen and front-of-house staff for efficient service.
  • Upsell menu items and promote specials to enhance guest experience.
  • Adhere to health and safety standards, ensuring a safe dining environment.
  • Possess in-depth knowledge of menu offerings and ingredients to assist guests.

Subway

Sandwhich Artist
02.2023 - 07.2023

Job overview

  • Proficient in food preparation and handling procedures
  • Excellent customer service and interpersonal skills
  • Ability to work efficiently in a fast-paced environment
  • Strong attention to detail and accuracy
  • Knowledge of health and safety regulations
  • Team player with the ability to collaborate effectively with colleagues

Cheddar's Scratch Kitchen

Hostess and Busser
06.2022 - 01.2023

Job overview

  • Warmly greeted and welcomed guests upon arrival, providing a positive first impression
  • Managed reservations and seating arrangements efficiently, ensuring timely seating of guests
  • Maintained an organized and clean lobby area, including monitoring and managing the waitlist
  • Communicated effectively with servers and management to optimize table turnover and guest flow
  • Responded to guest inquiries and requests in a courteous and professional manner
  • Collaborated with team members to provide excellent service and support overall restaurant operations

Education

North Hardin High School
Radcliff, KY

Diploma from ITF+, Digital game design
05.2023

University Overview

Graduating in 2023 with my certification in ITF+ as well as Digital game design

Skills

  • Computer literacy
  • Guest engagement
  • Food service
  • Communication skills
  • Restaurant experience
  • Guest services

Timeline

Bay Host
TopGolf
04.2024 - Current
Server
O'Charley's
07.2023 - 04.2024
Sandwhich Artist
Subway
02.2023 - 07.2023
Hostess and Busser
Cheddar's Scratch Kitchen
06.2022 - 01.2023
North Hardin High School
Diploma from ITF+, Digital game design

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Cadence Britton