Cadence Dempsey
Blaine,MN
Summary
Dynamic and results-driven professional with extensive experience at Caribou Coffee, excelling in customer service and barista training. Proven ability to enhance customer loyalty through effective communication and product upselling. Recognized for maintaining health and safety compliance while managing inventory and fostering teamwork in fast-paced environments.
Professional with strong expertise in automotive maintenance, specializing in lubrication services. Adept at diagnosing and addressing mechanical issues, performing routine and preventive maintenance, and ensuring optimal vehicle performance. Known for collaborative approach, reliability, and adaptability to changing needs. Skilled in using various tools and equipment, maintaining safety standards, and delivering results efficiently.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
Work History
Barista Shift Manager
Caribou Coffee
- Supervised daily operations to ensure efficient workflow and customer satisfaction
- Trained new baristas on menu items, equipment usage, and customer service standards
- Managed inventory levels, placing orders to maintain stock of essential supplies
- Implemented new beverage recipes, improving overall customer experience and sales
- Resolved customer complaints professionally, ensuring positive dining experiences
- Engendered customer loyalty by remembering personal preferences and allergy information.
Lube Technician
Valvoline
12.2024 - Current
- Learned and adhered to safety protocols during oil change services.
- Assisted in performing routine maintenance on various vehicles.
- Maintained cleanliness and organization of work area and tools.
- Supported technicians with inspections and fluid checks as needed.
- Greeted customers and answered questions about oil changes and other services.
- Ensured customer trust with transparent communication about necessary services and repair costs.
Host
Clives Roadhouse
09.2022 - 03.2024
- Greeted and seated guests, ensuring a welcoming environment.
- Managed waitlist efficiently, optimizing table turnover and guest satisfaction.
- Assisted servers by coordinating timely food delivery and special requests.
- Maintained cleanliness of dining area, upholding health and safety standards.
- Communicated effectively with kitchen staff to ensure accurate order fulfillment.
- Trained new hosts on operational procedures and customer service best practices.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted servers by promptly clearing and resetting tables to maintain dining flow.
- Maintained cleanliness of dining area, ensuring adherence to health and safety standards.
- Maintained cleanliness and organization of bar area, ensuring efficient workflow during service hours.
- Stocked and replenished supplies, minimizing downtime and maintaining optimal inventory levels.
- Delivered food orders promptly to enhance dining experience.
- Assisted servers in maintaining optimal table settings and cleanliness.
- Monitored food presentation for quality and adherence to standards.
- Resolved customer inquiries regarding menu items efficiently.
Cashier
Walmart
06.2021 - 03.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Collaborated with team members to optimize store operations and workflow.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma - Buisness And Biology
Century College
White Bear Lake, MNSkills
- Cash handling accuracy
- Health and safety compliance
- Cleanliness maintenance
- Reliability and punctuality
- Barista training
- Staff motivation
- Product upselling
- Supply ordering
- Teamwork and collaboration
- Customer service
- Excellent communication
Timeline
Lube Technician
Valvoline
12.2024 - Current
Host
Clives Roadhouse
09.2022 - 03.2024
Cashier
Walmart
06.2021 - 03.2022
Barista Shift Manager
Caribou Coffee
High School Diploma - Buisness And Biology
Century College
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