Cadence Halasyn
Dunedin,FL
Summary
Proven leader in enhancing team performance and customer satisfaction at Raising Cane's Restaurants, adept in employee training and complaint resolution. Streamlined onboarding and improved safety protocols, significantly boosting morale and productivity. Skilled in cash handling and fostering a collaborative atmosphere, demonstrating a commitment to excellence and attention to detail.
Overview
5
5
years of professional experience
Work History
Certified Crew Trainer
Raising Cane's Restaurants
01.2023 - Current
- Played an instrumental role in achieving company-wide accolades for outstanding customer service, due in large part to the effectiveness of training initiatives led by the Certified Crew Trainer position.
- Collaborated with management to identify areas of improvement in crew operations, resulting in increased productivity and morale.
- Streamlined the onboarding process for new employees, ensuring a smooth transition into their roles and responsibilities.
- Championed a positive attitude throughout the workplace, fostering a collaborative atmosphere that enabled crew members to thrive both individually and as valued contributors to the overall success of the organization.
- Demonstrated commitment to maintaining a safe work environment by staying up-to-date on relevant safety regulations and ensuring all crew members received necessary training in accordance with these guidelines.
Shift Leader Manager
Crumbl Cookies
10.2021 - 12.2023
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
Crew Trainer
McDonald’s Frost Brothers
02.2020 - 10.2021
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Made sure stations were stocked and cleaned
- Operating POS register systems
Education
Nursing
St Petersburg College
Clearwater, FL05.2026
Skills
Complaint resolution
Timeline
Certified Crew Trainer
Raising Cane's Restaurants
01.2023 - Current
Shift Leader Manager
Crumbl Cookies
10.2021 - 12.2023
Crew Trainer
McDonald’s Frost Brothers
02.2020 - 10.2021
Nursing
St Petersburg College
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