Cadence Kidd

• Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
• Developed strategies to increase team productivity and improve customer service levels.
• Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
• Resolved escalated customer complaints or queries promptly and efficiently.

• Assisted customers with product selection and ordering process.
• Provided customer service support to ensure satisfaction.
• Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
• Operated cash registers to process payments from customers.
• Maintained a clean and organized work area throughout shift.

• Provided guidance to team members on best practices in customer service.
• Assessed progress of employees during training programs, providing feedback as needed.
• Prepared reports summarizing key findings from post-training assessments.
• Recommended strategies for improving overall efficiency of the team's workflow processes.
• Trained employees on additional job positions to maintain coverage of roles.

Monitored swimmers to ensure safety in the pool area.

• Performed emergency rescues when necessary.
• Enforced all safety regulations and posted rules for patrons.
• Responded quickly to medical emergencies in the pool area.
• Reported any unsafe conditions or suspicious activity to management immediately.

• Served 3 meals daily for up to 800 individuals, adhering to quality standards.
• Maintained high levels of cleanliness and hygiene in the kitchen area, adhering to health and safety regulations.
• Performed general housekeeping tasks including emptying trash cans and disposing debris appropriately.
• Assisted with meal preparation, laundry services, housekeeping tasks or grocery shopping.