Tanya Larkin
Spokane,WA
Summary
Dedicated and highly skilled professional with expertise in implementation and optimization. Certified in ASAP, EpicCare Inpatient, and EpicCare Ambulatory, demonstrating a comprehensive understanding of the Epic system. Recognized for planning and project oversight/management skills and healthcare industry knowledge.
Overview
26
26
years of professional experience
Work History
Epic Principal Training Consultant
Healthcare IT Leaders
11.2024 - Current
- Analyzed training needs and customized solutions to address skill gaps, enhancing the overall quality of training materials.
- Evaluated the effectiveness of training content to ensure maximum impact and optimize learning outcomes.
- Designed and launched an updated training program specifically focused on Ambulatory services.
- Conducted thorough gap analyses to identify areas for improvement in existing training programs, resulting in targeted updates that boosted overall effectiveness.
- Fostered strong relationships with stakeholders to ensure alignment and clear communication of expectations.
- Mentored an instructional designer, providing guidance and support to enhance her skill set and improve her contributions to the training development process.
Epic Principal Trainer
Yakima Valley Farmworkers Clinic
01.2021 - 01.2024
- Oversaw the successful implementation of Nurse Carriage, Hyperdrive, and Welcome as an Epic Team lead.
- Provided go-live support in the Ambulatory setting.
- Created effective lesson plans, curriculum designs, and training manuals to optimize knowledge retention.
- Assessed training effectiveness and program outcomes.
- Managed and updated training records in the learning management system.
- Engaged in various activities involving application testing, simulations, and go-live processes.
- Maintained a library of user-friendly job aids, informative training materials, and valuable end-user surveys.
- Provided differentiated instruction to new staff members, emphasizing learner engagement and retention.
- Provided guidance to peers and certified new trainers for the training team.
- Provided valuable coaching and mentoring to enhance employee performance.
- Utilized feedback-driven assessment tools for continuous evaluation of training program effectiveness and subsequent adjustments.
- Spearheaded cross-functional collaboration with subject matter experts to develop targeted technical training programs.
- Acquired comprehensive knowledge of several Epic applications such as Cadence, Prelude, Resolute Professional Billing, and Wisdom.
- Trained and mentored 6 new personnel hired to fulfill various roles.
Epic Credentialed Trainer
MultiCare
01.2019 - 01.2021
- Provided comprehensive initial and ongoing training through virtual as well as in-person sessions, catering to the needs of both clinical and non-clinical end users.
- Executed different types of training sessions including virtual, in-person, and blended formats.
- Administered competency tests to end users, ensuring their effective and efficient use of assigned applications.
- Maintained training records in the LMS.
- Provided education on improvements, changes, and enhancements to promote growth.
- Managed a library of easily accessible job aids, informative training materials, and valuable end-user surveys.
- Assisted in the review and development of training materials under the guidance of principal Trainers.
- Provided reliable Epic-related troubleshooting support, minimizing downtime and care delivery disruptions
Epic Support Analyst
Providence St. Joseph Health
01.2017 - 01.2019
- Offered first-line assistance to users facing technical issues.
- Contributed to the identification, troubleshooting, and resolution of various issues
- Effectively managed support ticket prioritization and escalated complex issues to higher-level technicians as required
- Generated timely and precise documentation for customer interactions
- Delivered exceptional service in a dynamic, fast-paced setting, meeting the demands of diverse stakeholders
- Maintained a calm and composed demeanor in high-pressure situations, effectively diffusing tension and redirecting focus towards problem-solving.
Sr. Clinical Informatics Specialist & Trainer
Providence St. Joseph Health
01.2015 - 01.2017
- Delivered comprehensive Epic support to enhance caregiver productivity and facilitate seamless integration of Epic across the care continuum.
- Collaborated with assigned units including Neurology, Orthopedics, OT/OT, Admit-Discharge-Transfer center, Float Pool, and Special Pathogens Unit to define problems and identify issues.
- Contributed to the design, development, implementation, education, and evaluation of Epic within assigned clinical areas
- Collaborated closely with Clinical Informatics team members, system analysts, and stakeholders to enhance informatics education, adoption, and communication
- Showcased ability to gather, assess, and share business needs across multiple service divisions.
- Generated various ongoing user support documents, such as educational materials and newsletters.
- Completed Green Belt project at Sacred Heart Medical Center, resulting in increased availability of IV pumps.
- Demonstrated advanced knowledge of clinical processes and supporting technology to optimize health information systems at Sacred Heart Medical Center.
- Fostered collaboration between providers and IT team, ensuring smooth project completion through effective communication with management.
Epic Credentialed Trainer
Providence Health & Services
01.2012 - 01.2015
- Contributed to 12 hospital go-lives as a valuable member of the deployment team.
- Provided on-site support and troubleshooting for Epic Go Live events, enhancing user experience.
- Delivered workflow-based and role-specific instructor-led training to clinical and non-clinical staff
- Implemented and evaluated post-instruction End-User Proficiency Assessments
- Managed and updated training records on the LMS system.
- Demonstrated adaptability through quick mastery of new modules and adjustment of training methods to meet individual client needs.
Health Unit Coordinator
Providence St. Peter Hospital
01.1999 - 01.2012
- Delivered comprehensive secretarial support to staff members within the assigned nursing department.
- Ensured accurate and up-to-date documentation in Epic system for admission procedures, discharge processes, transfer arrangements, patient registration protocols, and insurance information maintenance.
- Ensured prompt communication with appropriate personnel in emergencies, acute admissions, and discharges
- Trained and educated new Health Unit Coordinators on workplace policies, procedures, and software applications to enhance overall efficiency.
- Managed multiple priorities simultaneously with attention to detail in a fast-paced healthcare environment.
Education
BA - Education
St. Martin’s University
Olympia, WA12.2013
Skills
- Adult Learning Principles
- Curriculum Development
- Curriculum Design
- Critical Problem Solver
- Teamwork and Collaboration
- Problem-solving abilities
- Analytical Thinking
- Strategic Planning
- Project Lead/Management
- Planning and project oversight/management skills
Epic Certifications
- EpicCare Ambulatory Curriculum
- EpicCare Inpatient Clinical Documentation Curriculum
- ASAP Curriculum
References
- Tonya Dean, 16115 E Conklin Court, Spokane Valley, WA, 99037, 509-521-4749, tonya.dean@gmail.com
- Kayla Adams, 15915 Park Drive, La Pine, OR, 97739, 503-467-6445, kleighadams29@gmail.com
- Clover Rinehart, 5534 North Driscol Blvd, Spokane, WA, 99205, 509-499-6545, clover.rinehart@yvfwc.org
Timeline
Epic Principal Training Consultant
Healthcare IT Leaders
11.2024 - Current
Epic Principal Trainer
Yakima Valley Farmworkers Clinic
01.2021 - 01.2024
Epic Credentialed Trainer
MultiCare
01.2019 - 01.2021
Epic Support Analyst
Providence St. Joseph Health
01.2017 - 01.2019
Sr. Clinical Informatics Specialist & Trainer
Providence St. Joseph Health
01.2015 - 01.2017
Epic Credentialed Trainer
Providence Health & Services
01.2012 - 01.2015
Health Unit Coordinator
Providence St. Peter Hospital
01.1999 - 01.2012
BA - Education
St. Martin’s University
Similar Profiles
Bonnie KuonBonnie Kuon
CERNER AMS CHANGE IMPLEMENTATION ANALYST at HEALTHCARE IT LEADERSCERNER AMS CHANGE IMPLEMENTATION ANALYST at HEALTHCARE IT LEADERS
Krystal WilliamsKrystal Williams
Business Analyst at Healthcare IT LeadersBusiness Analyst at Healthcare IT Leaders
Thomas McAllisterThomas McAllister
Member at Iowa Student Association Of Healthcare LeadersMember at Iowa Student Association Of Healthcare Leaders