Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cadence Laue-Hixson

McKinney,TX

Summary

Highly organized with expertise in management, client relations, and program administration. Skilled in utilizing CRM systems, particularly Salesforce and Sage, to track and manage cases efficiently. Adept at providing exceptional client service and generating detailed reports using various databases and Excel. Proficient in handling sensitive information and managing complex contracts. Demonstrates strong problem-solving abilities, attention to detail, and adaptability in fast-paced environments. Excels in both independent work and collaborative team settings, with a focus on delivering technology-driven administrative suppor. Committed to continuous learning and process improvement to enhance operational efficiency and client satisfaction.

Overview

5
5
years of professional experience

Work History

Customer Enrollment Specialist

Marceco
07.2023 - Current
  • Responsible for onboarding new businesses and oversees account management
  • Demonstrates quick adaptability and learning of new processes
  • Stays up-to-date with changing state laws affecting the onboarding process
  • Ensures compliance with regulations and company requirements
  • Committed to continuous learning to maintain effectiveness in a dynamic environment
  • Helped to launch company initiatives such as Dealer Hotline.

Assistant Manager

Amazing Lash Studio
11.2022 - 07.2023
  • Educated clients on the importance of regular maintenance appointments for optimal results.
  • Developed strong relationships with clientele by providing individualized attention and customized services.
  • Prepared accurate cost estimates based on client requests prior to beginning any treatments.
  • Participated actively in promotional activities aimed at increasing sales volumes within the salon environment.

Warehouse Specialist

Marceco
05.2020 - 07.2023
  • Utilized forklifts to safely move products around the warehouse facility while adhering to safety regulations.
  • Packed and unpacked items and stocked in stockrooms, warehouses, or storage yards.
  • Operated automated equipment such as pallet jacks and forklifts for efficient product movement.
  • Processed orders quickly and accurately, meeting all production deadline requirements.
  • Loaded materials and products into package processing equipment.
  • Assisted with loading and unloading trucks using hand trucks, dollies, ramps., as needed.

Financial Data Entry Operator

Agee Business Solutions
04.2023 - 06.2023
  • Analyzed existing processes to identify opportunities for improvement in efficiency and accuracy.
  • Adhered strictly to established procedures while performing all duties related to data entry operations.
  • Performed quality assurance checks on data entries to ensure accuracy of information.
  • Maintained confidentiality when handling sensitive information from customers.

Education

No Degree - Business Administration in Marketing

University of North Texas
Denton, TX
05-2027

High School Diploma -

McKinney High School
McKinney
05-2023

Skills

  • Exceptional communication
  • Reporting and Analytics
  • Documentation Management
  • Customer service expertise
  • Sales Force Development
  • Detail orientated
  • High Level Of Accuracy
  • Easily Adaptable
  • Problem Solving
  • Organizational Skills
  • Independent Projects
  • Time Managment

Timeline

Customer Enrollment Specialist

Marceco
07.2023 - Current

Financial Data Entry Operator

Agee Business Solutions
04.2023 - 06.2023

Assistant Manager

Amazing Lash Studio
11.2022 - 07.2023

Warehouse Specialist

Marceco
05.2020 - 07.2023

No Degree - Business Administration in Marketing

University of North Texas

High School Diploma -

McKinney High School
Cadence Laue-Hixson