Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CADENN HEFLIN

Vivian,LA

Summary

PROFESSIONAL OBJECTIVE To build a challenging, growth-oriented career in a highly motivated environment and be part of an organization where there is an opportunity for growth

Overview

4
4
years of professional experience
1
1
Certification

Work History

Intern

HiTech
01.2023 - Current
  • Assist in remote troubleshooting of end-user devices
  • Onsite installment of towers, routers, PTP systems and firewalls
  • Observe service tickets and calls
  • Analyzed problems and worked with teams to develop solutions
  • Interacted with customers by phone, email, or in-person to provide information and education

Environmental Services Technician

North Caddo Medical Center, NCMC
01.2022 - Current
  • Oversee and uphold cleanliness standards of hospital to sanitary and sterile environment
  • Transport medical waste and other disposable items to proper containers as defined by NCMC waste protocols
  • Restoring surgical suites and inpatient rooms to sterile levels.

PC Technician

Tek Systems
01.2022 - 01.2023
  • Assigned to Ochsner
  • Install badge tap system hardware onto computers and mobile kiosks
  • Troubleshooting Imprivata software
  • Resolving issues with Citrix to ensure proper installation and use with tap system

Construction Supervisor

Project Resource Group (PRG)
01.2020 - 01.2021
  • Supervised underground crews to ensure timely and concise work
  • Review and analyze maps prior to beginning construction, ensure locates were marked properly
  • Ensure that work is performed timely, correctly, and according to OSHA guidelines while being mindful of customer satisfaction and budgetary requirements

Education

Currently Enrolled

Northwest Louisiana Technical College
Shreveport, LA

General Studies

Louisiana State University
Baton Rouge, LA
05.2018

North Caddo Magnet High School
Vivian, LA
2016

Skills

  • Proficient in reviewing and analyzing maps
  • Perform OSP construction according to OSHA standards and practice
  • Provide customers with the best possible installation of underground utilities
  • Installing and maintaining Operating Systems and Drivers
  • Building and Upkeep of PCs and Workstations
  • Excellent customer service skills
  • Installation of coax and fiber optics through conduit
  • Reading and interpreting plans, digging holes, troubleshooting locates

Certification

  • Certified PC Pro
  • Server Pro
  • Security+ Training - [Expected Testing 2023]
  • ITF+ Training - [Expected Testing 2023]

Timeline

Intern

HiTech
01.2023 - Current

Environmental Services Technician

North Caddo Medical Center, NCMC
01.2022 - Current

PC Technician

Tek Systems
01.2022 - 01.2023

Construction Supervisor

Project Resource Group (PRG)
01.2020 - 01.2021

Currently Enrolled

Northwest Louisiana Technical College

General Studies

Louisiana State University

North Caddo Magnet High School

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CADENN HEFLIN