Cade P. Heflin
Columbus,Ohio
Summary
Dedicated and adaptable hospitality professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. If there was one thing to describe myself, it would be an exclamation mark!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Head Bartender
Bravo Cucina Italiana
Columbus, OH
09.2021 - Current
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
- Upsold customers from shelf to premium brands to help boost sales.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Intern
Le Meridien Hotel
Columbus, OH
08.2023 - 12.2023
- Assisted guests at check-in, providing information on various services within hotel.
- Oversaw daily housekeeping operations to ensure cleanliness of guest rooms and public areas.
- Forecasted income and expenses by reviewing previous and current budget and financial reports.
- Shadowed different department managers, to broaden knowledge of how each area of Le Meridien functions.
Shift Manager
MOD Pizza
Cincinnati, Ohio
06.2018 - 01.2021
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Directed and led employees and team members on effective operations, methods and procedures.
Education
Bachelor of Science - Hospitality Management
Ohio State University
Columbus, OH12-2024
Skills
- Knowledgeable in sales promotion
- Team leadership abilities
- Team training and development
- Outgoing Personality
- Customer service expertise
- Proficient in Microsoft Excel
Certification
- AHLEI Certification for Planning and Control for Food and Beverage Operations
- ServSafe Certification
Timeline
Intern
Le Meridien Hotel
08.2023 - 12.2023
Head Bartender
Bravo Cucina Italiana
09.2021 - Current
Shift Manager
MOD Pizza
06.2018 - 01.2021
- AHLEI Certification for Planning and Control for Food and Beverage Operations
- ServSafe Certification
Bachelor of Science - Hospitality Management
Ohio State University
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