Cadere Graham
Statesville,NC
Summary
Motivated and detail-oriented individual with a strong foundation in IT concepts and technologies. Quick learner with excellent problem-solving skills and a dedication to providing exceptional customer service. Proven ability to work effectively both independently and as part of a team.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Courier
Federal Express
07.2016 - Current
- Deliver a wide variety of items to different addresses and through various route
- Planning and following the most efficient route for delivery
- Collecting payments
- Entering data into handhelds and computers
- Providing excellent customer service
- Problem solving in fast-paced environment while maintaining a professional approach
- Knowing over 33 different routes being able to multitask and fill in when needed
- Providing great results under pressure
Percussionist
Carolina Panthers
Charlotte, NC
03.2015 - Current
- Performing up to 62 pieces of music in front of audiences up to 77,000
- Bringing positive energy and new ideas to the organization
- Work together with team members to ensure productivity is efficient
Percussion Instructor
West Iredell High school
Statesville , NC
08.2009 - 03.2019
- Help students learn proper technique and read music.
- Assist band directors and lead multiple groups into competition.
- Work with individuals on private lessons and provide leadership.
- Serve as a role model to many students and adults.
Driver
Enterprise Rent-a-Car
07.2012 - 07.2016
- Delivering cars to multiple locations around NC
- Inspecting vehicles for damage and other problems
- Practicing safe driving and good work ethic
- Entering data into a database containing problems that occur like damages or maintenance
- Admissions
Admissions
Carowinds Amusement Park
04.2010 - 04.2011
- Selling and receiving tickets
- Entering customers data into a database
- Handling cash and debit transactions
- Customer service and customer support
- Great sales representative getting customers to upgrade season passes
- Answering phone calls
Education
Associate of Applied Science - Information Technology - Network Management
Southwestern Community College
Sylva, NC05-2024
Associate of Applied Science - Information Technology - Support & Services
Southwestern Community College
Sylva, NC05-2024
High School Diploma -
West Iredell High School
Statesville, NC06.2009
Skills
- Troubleshoot inter-VLAN routing on Layer 3 devices
- Configure IPv4 and IPv6 static routing on routers
- Configure redundancy on a switched network using STP and EtherChannel
- Configure switches and end devices to provide access to local and remote network resources
- Create IPv4 and IPv6 addressing schemes and verify network connectivity between devices
- Configure a small network with security best practices
- Troubleshoot connectivity in a small network
- Configure routers to enable end-to-end connectivity between remote devices
- Problem-solving
- Customer support
- TCP
- Operating Systems
- TCP/IP
- DHCP
- LAN
- WAN
- Troubleshooting
- VPN
- Help Desk
- Spreadsheets
- VMware
- VirtualBox
Objective
To secure an entry-level position in IT where I can apply my technical knowledge and passion for problem-solving to contribute to the success of the organization.
Certification
- Information Technology - Network Management CISCO Cert.
- Information Technology - Network Management Operating System Cert
- Information Technology - Support & Services User Support Cert.
- Information Technology - Business Cert.
References
References available upon request.
Timeline
Courier
Federal Express
07.2016 - Current
Percussionist
Carolina Panthers
03.2015 - Current
Driver
Enterprise Rent-a-Car
07.2012 - 07.2016
Admissions
Carowinds Amusement Park
04.2010 - 04.2011
Percussion Instructor
West Iredell High school
08.2009 - 03.2019
Associate of Applied Science - Information Technology - Network Management
Southwestern Community College
Associate of Applied Science - Information Technology - Support & Services
Southwestern Community College
High School Diploma -
West Iredell High School
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