Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cadija Holmes

Menomonie,WI

Summary

Dynamic sales associate with a proven track record at Shoe Sensation, excelling in customer service and cash handling. Recognized for enhancing store performance through effective teamwork and problem-solving skills. Committed to delivering exceptional shopping experiences while maintaining a calm demeanor in high-pressure situations. Adaptable and goal-oriented, driving sales through persuasive communication.

Overview

5
5
years of professional experience

Work History

Sales Associate

Shoe Sensation
11.2020 - 12.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Cashier

Dwyers Food Mart
10.2017 - 08.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.

Elderly Caregiver

CarePartners
05.2017 - 11.2017
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Assisted with daily living activities, running errands, and household chores.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Facilitated mobility, aiding residents in moving around to promote physical health.
  • Assisted with personal care tasks, preserving residents' dignity and promoting independence.
  • Monitored vital signs and reported changes to healthcare professionals, ensuring prompt medical attention.
  • Administered medications to ensure timely healthcare for each resident.
  • Enhanced communication with family members, keeping them informed about health and well-being of their loved ones.
  • Trained new caregivers, sharing best practices and ensuring high-quality care across team.
  • Maintained clean and safe living environments, significantly reducing risk of falls and infections.
  • Adapted activities to meet varying physical and cognitive abilities of residents, ensuring inclusive participation.
  • Implemented dietary modifications for residents with special nutritional needs, promoting better health outcomes.
  • Documented care provided and progress made, ensuring accurate health records.
  • Enhanced residents' day-to-day experiences by listening to their stories and providing companionship.
  • Maintained client confidentiality and adhered to HIPAA regulations while documenting and sharing pertinent information with authorized parties.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
  • Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
  • Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
  • Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
  • Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

Sandwich Artist

SUBWAY®Restaurants
05.2016 - 05.2017
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Brewed coffee and tea and changed out drink station syrups.

Sales Associate/Cashier

Dollar General
06.2016 - 04.2017
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Collaborated with team members to achieve monthly sales targets.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Answered questions about store policies and addressed customer concerns.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

General Studies

Appleton West High School
Appleton, WI

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Client service
  • Conflict resolution
  • Store opening and closing
  • Sales expertise
  • Professional demeanor
  • Meeting deadlines
  • Adapt to diverse groups
  • Cleaning techniques
  • Guest relations
  • Calm demeanor

Timeline

Sales Associate

Shoe Sensation
11.2020 - 12.2020

Cashier

Dwyers Food Mart
10.2017 - 08.2018

Elderly Caregiver

CarePartners
05.2017 - 11.2017

Sales Associate/Cashier

Dollar General
06.2016 - 04.2017

Sandwich Artist

SUBWAY®Restaurants
05.2016 - 05.2017

General Studies

Appleton West High School

Similar Profiles

CREATE PROFILE
Cadija Holmes