Receptionist who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in house, external phone and website queries.
Reliable transportation professional with significant hands-on experience in managing logistics and ensuring timely deliveries.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Box Truck Driver
Amazon DSP
01.2022 - 03.2025
Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
Utilized pallet jacks and forklifts to assist with loading and unloading of products at warehouses.
Established positive relationships with clients by providing exceptional customer service during deliveries.
Demonstrated strong knowledge of local and regional roadways, enabling efficient navigation even without GPS assistance.
Insurance Agent
State Farm
01.2019 - 10.2023
Built strong relationships with clients through consistent communication and excellent customer service.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Prepared and reviewed insurance applications to verify compliance with regulations.
Customized insurance packages to client needs, enhancing customer satisfaction and loyalty.
Provided guidance on best practices for managing risks associated with property and casualty insurance.
Personnel Manager
S & L Freight Solutions, Inc.
02.2011 - 01.2021
Process orders and loads from various customers
Manage customer accounts and maintain inventory count
Enhanced customer satisfaction by ensuring timely delivery of products through constant communication with carriers and suppliers.
Balanced competing priorities and demands in a fast-paced logistics environment, consistently meeting deadlines and ensuring high-quality outcomes.
Developed customized logistics solutions for clients, meeting their unique needs while maintaining budget constraints.
Evaluated third-party logistics providers regularly to ensure quality performance standards were met consistently.
Established strong relationships with key vendors, facilitating effective negotiation on pricing and terms for mutual benefit.
Coordinated driver dispatch to accomplish daily delivery requirements.
Organized records of trucks, schedules and completed orders.