Summary
Overview
Work History
Education
Skills
Timeline
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Cady Smith

Cady Smith

Summary

Accomplished Mixologist and bartender, renowned for elevating customer experiences through innovative cocktail creation and exceptional service. Expert in liquor, beer, and wine, with a knack for fostering relationships and building a loyal clientele. Demonstrates strong multitasking and communication abilities, significantly enhancing bar operations and revenue.

Overview

10
10
years of professional experience

Work History

Bartender

Bardog Tavern
01.2021 - 09.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Mixologist

Pontotoc Lounge
06.2014 - 01.2021
  • Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Promoted a positive work environment through effective communication and teamwork among colleagues.
  • Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
  • Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
  • Collaborated with kitchen staff to create pairings between cocktails and menu items, enhancing overall dining experience.
  • Enhanced customer experience by creating visually appealing and innovative cocktails.
  • Input orders into system at point of sale and created guest checks.
  • Implemented a waste reduction initiative within the bar team to minimize costs while maintaining high-quality offerings for guests.
  • Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.
  • Participated in industry events to stay current with mixology trends, incorporating innovative ideas into the bar program.
  • Coordinated with event planning teams to design custom cocktail menus tailored specifically for private parties or special occasions.
  • Prepared classic, modern, and unique cocktails for each customer.
  • Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
  • Stored supplies according to bar policies and health code requirements.
  • Streamlined bar operations by implementing efficient work processes and systems for bartenders.
  • Assisted in the selection of spirits and other ingredients for the establishment''s beverage program based on quality, availability, and costeffectiveness.
  • Increased bar revenue by designing seasonal drink menus that attracted new clientele.
  • Maintained an expert knowledge of classic cocktails as well as emerging trends in mixology to continually refine skillset.
  • Optimized guest satisfaction by promptly addressing any concerns or complaints related to beverage offerings or service quality.
  • Contributed positively towards workplace culture by fostering a collaborative and inclusive environment among bar staff.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Helped management plan and serve bar menu exceeding customer expectations.

Education

Associate of Science - Biology

Wallace State Community College - Hanceville
Hanceville, AL
05.2008

High School Diploma -

Muscle Shoals High School
Muscle Shoals, AL
05.2006

Skills

Team player attitude

Clear and effective communication

Engaging personality

Customer service expertise

Organizational ability

Responsible Alcohol Service

Complex Problem-Solving

Memory retention

Drink Preparation Techniques

Salesmanship

Fast Learner

Teamwork and Professionalism

Relationship Building

Timeline

Bartender

Bardog Tavern
01.2021 - 09.2024

Mixologist

Pontotoc Lounge
06.2014 - 01.2021

Associate of Science - Biology

Wallace State Community College - Hanceville

High School Diploma -

Muscle Shoals High School

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Cady Smith