CADYNCE MCDONNEL
Diana
Summary
Dynamic professional with a strong work ethic and exceptional interpersonal skills, adept at delivering outstanding customer service and managing multiple tasks efficiently. Proven ability to thrive in fast-paced environments while quickly mastering new skills and adapting to challenges. Committed to enhancing organizational success through effective time management and a detail-oriented approach. Seeking entry-level opportunities to leverage technical abilities and contribute to team growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate
Dollar General
Harleton
05.2025 - Current
- Built relationships with customers by providing friendly customer service.
- Provided customer service support for inquiries, complaints, and returns.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Operated equipment such as scanners and scales correctly during checkout process.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Performed cash register functions accurately and efficiently.
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Ticketed, arranged and displayed merchandise to promote sales.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Key Holder
Dollar General
Mount Pleasant
08.2025 - 09.2025
- Opened and closed store, ensuring compliance with security protocols.
- Managed cash register operations, handling transactions accurately and efficiently.
- Assisted in training new staff on operational procedures and customer service standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Oversaw daily store operations, ensuring a clean and organized shopping environment.
- Verified accuracy of register tills at beginning and end of shift.
Cashier
Five Below
Longview
01.2024 - 03.2025
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Cashier
Five Below
Longview
05.2022 - 05.2023
- Cultivated strong customer connections through exceptional service.
- Delivered support for customer inquiries, complaints, and returns.
- Stocked shelves with merchandise, maintaining neat and orderly product displays.
- Organized backroom areas to maintain a clean and organized work environment.
- Helped customers locate items within the store using the inventory system.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Trained new associates on store operations, policies, and procedures.
- Performed cash register functions accurately and efficiently.
- Assisted customers with selecting items and answering questions about products.
- Organized store by returning merchandise to proper areas and restocked displays.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers to determine wants or needs.
- Bagged or packaged purchases and wrapped gifts.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education
Associate of Science - MLT
NORTH TEXAS COMMUNITY COLLEGE
Mt Pleasant, TX05-2027
PHLEBOTOMY CERTIFICATION - PHLEBOTOMY
NORTH TEXAS COMMUNITY COLLEGE
Mt Pleasant, TX05-2025
High School Diploma -
HARLETON HIGH SCHOOL
Harleton, TX05-2024
Skills
- Specimen collection
- Customer service
- Team collaboration
- Attention to detail
- Time management
- New hire training
Certification
- RECENTLY RECEIVED MY PHLEBOTOMY CERTIFICATION THRU NTCC.
Timeline
Key Holder
Dollar General
08.2025 - 09.2025
Associate
Dollar General
05.2025 - Current
Cashier
Five Below
01.2024 - 03.2025
Cashier
Five Below
05.2022 - 05.2023
Associate of Science - MLT
NORTH TEXAS COMMUNITY COLLEGE
PHLEBOTOMY CERTIFICATION - PHLEBOTOMY
NORTH TEXAS COMMUNITY COLLEGE
High School Diploma -
HARLETON HIGH SCHOOL