Dynamic and adaptable professional with a proven track record at Wildfire Restaurant, enhancing customer satisfaction through exceptional service and efficient problem-solving. Excelled in team collaboration and multitasking across diverse roles, from construction to lifeguarding, demonstrating a keen ability to learn and apply new skills. Skilled in POS systems and safety protocols, I bring a blend of hard and soft skills to exceed employer expectations.
· Greet guests warmly and provide excellent customer service to ensure a positive dining experience.
· Manage reservation systems and promptly answer phone calls to facilitate bookings and inquiries.
· Coordinate seating arrangements to optimize restaurant flow and minimize wait times.
· Handle guest special requests with professionalism and efficiency.
· Maintain a clean and organized front desk and lobby area to create a welcoming environment.
· Assist with menu presentation and provide information on daily specials and promotions.
· Train and mentor new front desk staff to ensure adherence to service standards.
· Utilize POS systems to manage transactions and billing inquiries accurately.
· Communicate effectively with managers and waitstaff to ensure smooth service operations.
· Monitor dining room conditions and ensure compliance with health and safety regulations.
Assisted in various construction tasks including site preparation, material handling, and assembly
Learned to operate basic construction tools and adhere to safety guidelines
Developed physical stamina and the ability to work collaboratively in a team environment
Expertly executed demolition tasks, ensuring safe and efficient removal of structures, fixtures, and materials.
Skilled in using various demolition tools and machinery including jackhammers.
Adhered to all safety regulations and protocols to prevent accidents and injuries on site.
Coordinated with other team members to plan and perform demolition operations systematically.
Conduct thorough site clean-ups post-demolition, preparing the area for subsequent construction activities.
Communicated effectively with general contractor to meet project specifications and timelines.