Caelan Markstrom
Sioux Falls,SD
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Able to pivot where needed and easy to train on new processes. Dedicated, strong work ethic and effective communication skills.
Overview
5
5
years of professional experience
Work History
Associate Customer Processing Rep
CCC Intelligent Solutions
Sioux Falls, SD
06.2019 - Current
- Process payoffs and obtain Letters of Guarantee for total losses.
- Process title transfer paperwork for total losses.
- Take inbound calls from lienholders and adjusters.
- Work inbound emails from lienholders and ensured accuracy of documents received.
- Assisted teammates with files in order to condense calls.
- Created a training PowerPoint for the paperwork process.
Education
Bachelor of Arts - Media Studies
University of Sioux Falls
Sioux Falls, SD05-2019
Skills
- Attention to Detail
- Deadline Management
- Production Oversight
- Equipment Troubleshooting
- Flexible and Adaptable
- Document Review
- Continuous Improvement
- Multitasking
- Team building
- Teamwork and Collaboration
- Relationship Building
CCC Assistance
- DBO Projects
- AIS Projects during COVID-19
- Vehicle Gross Weight Project
- Assisted Mailroom with extra help when needed
- Worked PPV new entry and status inbound call
- Worked receipts and solds
Timeline
Associate Customer Processing Rep
CCC Intelligent Solutions
06.2019 - Current
Bachelor of Arts - Media Studies
University of Sioux Falls
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