Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Caeleigh Dietz

San Diego

Summary

Dynamic Supervising Manager at Starbucks with a proven track record in team leadership and customer service excellence. Skilled in strategic planning and conflict resolution, I fostered community engagement through successful local events and enhanced team efficiency through effective training and mentoring. Passionate about building relationships and driving performance.

Overview

7
years of professional experience

Work History

Starbucks

Supervising Manager
02.2020 - 02.2025

Job overview

- Managed a high-performing team in a fast-paced, customer-focused environment.

- Built strong relationships with customers and team members, ensuring exceptional service and community engagement.

- Handled complex customer concerns, demonstrating strategic thinking and quick decision-making.

- Organized and supported local store events, collaborating with the community and businesses.

- Trained and mentored new employees, improving team efficiency and morale.

Fragomen Immigration Services

Administrative Assistant
02.2019 - 04.2020

Job overview

Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes. • Developed and updated spreadsheets and databases to track, analyze and report on casework.

• Prepared and distributed team-based communications to foster collaboration and enhance team morale.

Self-employeed

Caregiver, Special Needs
07.2018 - 01.2019

Job overview

• Assisted client with activities of daily living

• Enhanced client's functioning within the community setting by linking to necessary services and collaborating with the providers • Acted as a liaison with local and state agencies to ensure adequate treatment and services for my client

Education

Merrimack College
North Andover, MA

Bachelor of Arts from Psychology
05-2017

University Overview

  • Dean's List [Semester and Year]
  • Awarded [Award Name]
  • Honoree of [Honor Name]
  • Study Abroad: [Location], [Subject]
  • Extracurricular Activities: [Activity]
  • [Student Organization or Club Name] Member
  • Relevant Coursework: [Subject] & [Subject]

Skills

  • Team management
  • Employee training
  • Customer service
  • Project management
  • Conflict resolution
  • Event coordination
  • Strategic planning
  • Scheduling coordination
  • Communication skills
  • Problem solving
  • Relationship building
  • Collaboration skills
  • Performance evaluation
  • Troubleshooting and problem resolution
  • Employee development
  • Reporting oversight
  • Talent development
  • Cross-functional collaboration
  • Organizational development
  • Influencing and negotiating
  • Positive attitude
  • Multitasking capacity
  • Teamwork
  • Problem-solving
  • Team leadership
  • Problem resolution
  • Customer relations
  • Scheduling and coordinating
  • Managing operations and efficiency
  • Interpersonal skills
  • Schedule management
  • Negotiation and conflict resolution
  • Employee coaching and mentoring
  • Complex Problem-solving
  • Task delegation

Timeline

Supervising Manager

Starbucks
02.2020 - 02.2025

Administrative Assistant

Fragomen Immigration Services
02.2019 - 04.2020

Caregiver, Special Needs

Self-employeed
07.2018 - 01.2019

Merrimack College

Bachelor of Arts from Psychology
Caeleigh Dietz