Caelin Haddad
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Flexible and willing to work day, night and weekend schedules.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Shift Manager
Micho'z Fresh Lebanese Grill
04.2018 - 03.2020
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
- Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.
- Monitored employee food handling, safety and uniform requirements.
- Boosted sales revenue by implementing effective upselling techniques and encouraging team members to promote special offers or featured items.
- Increased efficiency of kitchen operations by working closely with chefs and kitchen staff to optimize workflows and minimize food preparation times.
Busser
Amardeen Lebanese and Mediteranean Cuisine
10.2014 - 07.2016
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Assisted servers in providing efficient service for improved guest experiences.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Education
Bachelor of Science - Food And Nutrition
San Diego State University
San Diego, CA05.2022
Skills
- Reliable and Responsible
- Coaching and Mentoring
- Effective Communication
- Teamwork and Collaboration
- Attention to Detail
- Problem-Solving
- Relationship Building
- Critical Thinking
Certification
- Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM).
Timeline
Restaurant Shift Manager
Micho'z Fresh Lebanese Grill
04.2018 - 03.2020
Busser
Amardeen Lebanese and Mediteranean Cuisine
10.2014 - 07.2016
Bachelor of Science - Food And Nutrition
San Diego State University
- Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM).
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