Summary
Overview
Work History
Education
Skills
Timeline
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Caeona Gilheany

Tampa,FL

Summary

Outgoing service industry professional with history of providing best-in-class service for increased sales. I possess an uncanny ability to leverage my personality across a variety of clientele.

Acute sociability with great conversational skills blended with a unique person-to-person understanding. Dedicated to maintaining efficiency and accuracy in high-traffic times while always staying true to myself.

Overview

7
7
years of professional experience

Work History

Bottle Service

Penthouse Club Tampa
08.2022 - Current
  • Boosted sales for the establishment through effective upselling techniques.
  • Collaborated with other team members to create a lively and enjoyable atmosphere for patrons.
  • Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
  • Assisted in promotional events by engaging customers through social media platforms to boost attendance and revenue.
  • Planned and organized events by working hand-in-hand with managers.

Bottle Service

Thee Dollhouse Of Tampa
02.2022 - 08.2022
  • Strengthened communication skills through regular interactions with VIP customers.
  • Promoted special events, themed nights, and drink specials to enhance customer experience.
  • Provided excellent communication and conflict resolution skills when dealing with dissatisfied customers, ultimately preserving the venue's reputation.
  • Worked flexible hours across night, weekend, and holiday shifts.

Bottle Server

Bar HWRD
  • Assisted in promotional events by engaging customers through social media platforms to boost attendance and revenue.
  • Exhibited exceptional multitasking abilities, managing multiple tables simultaneously without sacrificing quality of service.
  • Maximized efficiency by collaborating effectively with security personnel regarding VIP entry procedures and potential issues within the establishment.

Server

Riveters
09.2020 - 02.2021
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and cultivate repeat business.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Sales Associate

Victoria's Secret & PINK
03.2017 - 08.2020
  • Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

High School Diploma -

Wando High School
05.2018

Skills

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Timeline

Bottle Service

Penthouse Club Tampa
08.2022 - Current

Bottle Service

Thee Dollhouse Of Tampa
02.2022 - 08.2022

Server

Riveters
09.2020 - 02.2021

Sales Associate

Victoria's Secret & PINK
03.2017 - 08.2020

Bottle Server

Bar HWRD

High School Diploma -

Wando High School

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Caeona Gilheany