With a proven track record at Patterson-UTI, I excel in IT Change Management and Project Management, enhancing operational efficiencies by over 30%. Skilled in systems architecture and adept at driving strategic IT solutions, my expertise is complemented by strong problem-solving and communication abilities, ensuring seamless technological integrations and improvements.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT Consultant
Caesar & Cleopatra Enterprise
08.2023 - Current
Coordinated closely with dispatchers to address any issues that arose during trips such as schedule changes, breakdowns, or emergency situations.
Contributed to fleet-wide efficiency improvements by providing feedback on potential route optimizations or technology upgrades based on personal experience.
Ensured timely deliveries by effectively communicating with dispatchers, shippers, and receivers throughout each transport.
Maintained accurate records of deliveries, hours of service, and fuel expenses for efficient reporting to management.
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
Adhered to all federal regulations and company policies, resulting in a clean driving record with no violations or accidents.
IT Technician
Patterson-UTI
04.2020 - 08.2023
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Maintained office PCs, networks and mobile devices.
Developed and documented standard operating procedures for consistent IT service delivery across the organization.
Set up PCs, projectors, and microphones for use in video conferencing rooms.
IT Analyst
SYNY Logistics
01.2018 - 04.2020
Developed custom solutions for clients, tailoring technical specifications to meet unique needs.
Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
Collaborated with upper management to drive strategy and implement new processes.
Improved user experience, monitoring feedback and making necessary adjustments to software applications.
CDL A OTR Driver
Werner Enterprises
02.2014 - 01.2018
Coordinated closely with dispatchers to address any issues that arose during trips such as schedule changes, breakdowns, or emergency situations.
Contributed to fleet-wide efficiency improvements by providing feedback on potential route optimizations or technology upgrades based on personal experience.
Ensured timely deliveries by effectively communicating with dispatchers, shippers, and receivers throughout each transport.
Maintained accurate records of deliveries, hours of service, and fuel expenses for efficient reporting to management.
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
Adhered to all federal regulations and company policies, resulting in a clean driving record with no violations or accidents.
Education
CDL - Class A & B
Roadmster
Lithia Springs, GA
02.2014
Bachelor - Computer Science
Northern Michigan University
Marquette, MI
06.2010
Skills
Business Analysis
Project Management
Systems Architecture Analysis
IT Change Management
Certification
Certified Data Professional (CDP) - Institute for the Certification of Computing Professionals.
SAP Certified Application Associate – SAP SE.
Oracle Database Administration 2019 Certified Professional - Oracle Corporation.
Adobe Certified Expert (ACE) in multiple Adobe products– Adobe Systems Incorporated.
Secondary Math Teacher at Caesar Rodney High School, Caesar Rodney School DiSecondary Math Teacher at Caesar Rodney High School, Caesar Rodney School Di