Cagney Rye

· Oversee the licensing process (includes maintaining correct licenses for company and individuals, secretary of state registrations, appointed registered agents, surety bonds and ensuring education requirements are met.)

· Maintain policies and SOPs

· Oversee and assist in maintaining relationships with retailers, brokers, communities, investors, correspondents and other third parties, as necessary.

· Coordinate legal cases, repurchase demands, indemnification requests, and title claims.

· Serve as point of contact to assist in company reviews and examinations, coordinate any follow up items that need addressed.

· Successfully interact with management and other CIS personnel to improve procedures and efficiencies.

· Perform vendor management, employee due diligence and risk assessments.

· Create and oversee new hire and annual mandatory employee training.

· Advertisement review.

· Perform other related duties and assignments as required.

• Developed customized haircuts and styles based on client consultations.
• Executed color treatments using industry-leading products and techniques.
• Maintained cleanliness and organization of workstations to enhance efficiency.
• Educated clients on hair care techniques and product recommendations.

• Provided exceptional customer service, ensuring positive dining experiences for all patrons.
• Managed multiple tables efficiently, demonstrating strong time management and multitasking skills.
• Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
• Trained new waitstaff on menu details, service protocols, and customer interaction techniques.

- Audit pre-funding and post-close chattel and retail loan files

- Prepare MERS and TENA daily/monthly reports

- Upload files to investors and resolve outstanding conditions

- Transfer lender assignments in FHA Connection

- Work extensively in Encompass LOS system

• Collaborated with team members to create a welcoming salon environment.
• Streamlined appointment scheduling to improve client flow and satisfaction.
• Established strong client relationships, resulting in repeat business and referrals.
• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.

• Oversaw daily operations of multiple residential properties, ensuring tenant satisfaction and property upkeep.
• Implemented cost-effective maintenance strategies, enhancing property efficiency and reducing operational costs.
• Led a team of leasing agents, providing training and support to optimize tenant acquisition processes.
• Developed and maintained strong relationships with vendors, negotiating contracts for services and supplies.
• Streamlined rent collection processes, improving cash flow management across managed properties.
• Conducted regular property inspections, identifying areas for improvement and implementing corrective actions promptly.
• Managed budgeting processes for property operations, ensuring adherence to financial targets and reducing wasteful expenditures.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

• Conducted compliance audits to ensure adherence to regulatory standards.
• Assisted in developing and implementing compliance policies and procedures.
• Collaborated with teams to identify and mitigate compliance risks.
• Monitored changes in regulations and communicated updates to staff.
• Maintained accurate records of compliance activities and findings.