Caiane Sun

Deliver exceptional guest experiences in a fine dining environment by providing attentive, knowledgeable, and personalized service to over 100 guests per shift. Greet and seat guests with warmth and professionalism, manage reservations and walk-ins, and coordinate seating flow to optimize service. Present menu offerings with in-depth knowledge of ingredients, wine pairings, and chef specials, while accommodating dietary restrictions and special requests with care and precision. Take orders accurately and serve food and beverages with attention to timing, plate presentation, and guest satisfaction. Collaborate closely with kitchen staff to ensure accurate and timely service. Maintain a clean and elegant dining atmosphere, restock service stations with polished glassware, silverware, linens, and condiments throughout the shift, and ensure all materials are readily available to support smooth operations. Accurately process payments, including cash, credit, and split bills, and assist in closing duties to uphold high standards of hospitality and cleanliness.

• Proactively assist 150+ customers per shift by providing merchandise expertise and answer questions
• Maintain store cleanliness
• Ensure accurate inventory counts for over 600 products of 15+ brands
• Train new personnel
• Supervise sales staff
• Handle transactions that include credit, cash, as well as gift cards
• And timely reconciling any discrepancies within products.

• Welcome 50+ customers per shift
• Maintain an organized work environment
• Guide customers through the process of finding their ideal products
• Actively stay informed of sale offerings/ loyalty programs
• And handle POS system transactions including credit and cash.