Caidee Bertagnoli
Janesville
Summary
Compassionate radiology aide skilled in patient interaction, time management, and communication. Proven ability to support patients and enhance their experience during exams.
Overview
4
4
years of professional experience
Work History
Radiology Aide
Mercyhealth Hospital
Janesville, WI
11.2024 - Current
- Safely transport patients throughout the hospital and make sure they are comfortable and prepared for their exams.
- Managed patient scheduling and preparation for various radiological exams.
- Monitored phone calls as well as checking patients in for exams in a timely manner.
- Supported patients with inquiries regarding procedures, enhancing their understanding and experience.
To-Go Server
Olive Garden
Janesville, WI
02.2023 - 07.2024
- Delivered exceptional customer service by efficiently managing to-go orders and ensuring order accuracy.
- Coordinated with kitchen staff to streamline order preparation and minimize wait times for customers.
- Maintained organized workspace, ensuring timely packaging of orders for optimal presentation and quality.
- Assisted in training new team members on procedures and customer service protocols for to-go operations.
Front Desk Receptionist
YMCA
Janesville
08.2022 - 10.2022
- Greeted and assisted members with inquiries, ensuring positive first impressions.
- Managed multi-line phone system, efficiently directing calls to appropriate departments.
- Maintained accurate scheduling for facility usage and program registrations.
- Processed membership applications and payments, enhancing member experience.
Education
High School Diploma -
Craig High School
Janesville, WI09.2020
Skills
Communication
teamwork
time management
adaptability
patient interaction/care
compassionate
Timeline
Radiology Aide
Mercyhealth Hospital
11.2024 - Current
To-Go Server
Olive Garden
02.2023 - 07.2024
Front Desk Receptionist
YMCA
08.2022 - 10.2022
High School Diploma -
Craig High School