Caiden Clausen
Vancouver,WA
Summary
Proven track record in hospitality, exemplified by my tenure at Toms Urban, where I elevated guest engagement and service efficiency. Mastered POS systems and safe food handling, enhancing order accuracy and cleanliness standards. My strong work ethic and exceptional customer service skills significantly improved customer satisfaction and loyalty, showcasing my ability to thrive in high-volume dining environments. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
6
6
years of professional experience
Work History
Server
Toms Urban
05.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Cashier
Clausen's Car Wash
02.2019 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
La Center High School
La Center, WA06.2021
Skills
- Strong Work Ethic
- Guest Engagement
- Exceptional customer service
- Safe Food Handling
- Cleanliness standards
- High-volume dining
- Cash Handling
- Order Accuracy
- Performance Improvement
- Food safety understanding
- Hospitality service expertise
Timeline
Server
Toms Urban
05.2021 - Current
Cashier
Clausen's Car Wash
02.2019 - 01.2021
High School Diploma -
La Center High School
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