Caiden England
Cashier/Customer Service Attendant
Fort Collins,CO
Summary
Dynamic and dedicated professional with experience at REV Enterprises, excelling in sales assistance and customer service. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and POS systems, consistently maintaining cleanliness and hygiene in fast-paced environments. Adaptable team player committed to fostering a welcoming atmosphere.
Overview
6
6
years of professional experience
Work History
Gas Station Attendant
REV Enterprises
02.2023 - Current
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Pumped gas for guests and took payments.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Facilitated sales of services and goods.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
- Provided assistance to customers with fueling vehicles, promoting safety and efficiency on site.
- Maintained clean and orderly work station.
Courtesy Clerk/Cashier/Customer Service Representative
King Soopers
06.2020 - 01.2023
- Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Handled shelf restocks and merchandised front lane areas to drive sales.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Assisted customers with large purchases by carrying items to vehicles.
- Increased overall efficiency by assisting with price checks and product location inquiries from customers.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Assisted customers with checkout process to foster prompt and smooth transactions.
- Returned unwanted items to correct store locations and restocked shelves.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Served as a Cashier and helped to process business transactions while helping to keep business flowing quickly and effectively
- Handled Refunds on a Context to Context basis while helping or denying Customers with returns based on if the item they were returning warranted getting their money back and if they had the receipt they would need to return it
- Worked at the Fuel Center where I balanced the act of helping customers with maintaining the cleanliness and safety of the environment
- Processed Western Union transactions as a means of using complicated online mechanics to help customers send and receive money from their friends, family, and associates from other cities, states, and countries
- Rented out vacuum and carpet shampooing products from a third party company to customers in need while filling out the corresponding paperwork
- Oversaw the processing of Customer Transactions at Self Checkout while maintaining vigilance and helping Customers as the need arose
Shelf Stocker
Upper Susitna Food Pantry
08.2019 - 09.2020
- Maintained a clean and organized store environment for optimal shopping experience.
- Ensured accurate pricing by routinely updating shelf tags and promotional materials.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Checked and pulled defective or expired products from shelves.
- Facilitated efficient warehouse-to-shelf movement of merchandise, utilizing equipment such as pallet jacks or hand trucks when necessary.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Unloaded arriving product stock and moved to store display areas.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Streamlined stocking process by organizing supplies and materials, enabling quick access and efficient replenishment of merchandise.
- Responded quickly to spills or mishaps, maintaining a safe shopping environment for customers and staff alike.
- Demonstrated adaptability by switching between various departments as needed, ensuring all areas remained fully stocked.
- Increased efficiency by participating in regular team meetings to discuss workplace strategies and streamline processes.
- Performed inventory control, such as counting, and stocking merchandise.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
- Worked with customers to pack items according to specific desires and requirements.
- Stocked shelves to match planogram images and instructions.
- Safely and securely loaded items to prevent damage during transport.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
Education
High School Diploma -
Adams City High School
Commerce City, COSkills
Sales assistance
Timeline
Gas Station Attendant
REV Enterprises
02.2023 - Current
Courtesy Clerk/Cashier/Customer Service Representative
King Soopers
06.2020 - 01.2023
Shelf Stocker
Upper Susitna Food Pantry
08.2019 - 09.2020
High School Diploma -
Adams City High School