Caidyn Smith
New Castle,DE
Summary
Dedicated Office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
Work History
Global Learning Office Assistant
Fairleigh Dickinson University
09.2022 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
General Sales Associate
Kohl's
06.2022 - 08.2023
- Conducted regular competitor analyses to stay informed about market trends and adjust selling strategies accordingly.
- Enhanced customer loyalty by offering personalized assistance, leading to repeat business and referrals.
- Handled merchandise returns professionally while adhering to company policies and ensuring customer satisfaction.
- Managed cash register transactions accurately while maintaining a fast-paced checkout process for optimal customer satisfaction.
General Associate
Christmas Tree Shops
10.2022 - 05.2023
- Offered exceptional customer support by answering inquiries about products, services, and promotions accurately and promptly.
- Enhanced customer satisfaction by providing excellent service and addressing concerns promptly.
- Demonstrated flexibility in adapting to changing priorities during high-traffic periods or promotional events.
- Assisted in maintaining a clean, safe, and welcoming store environment for customers and staff members.
- Handled returns, exchanges, and complaints professionally while adhering to company policies.
Library Assistant
High School Librarian
09.2022 - 05.2023
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Monitored library environments to maintain safe, hazard-free settings.
Education
Bachelor of Arts - Literature
Fairleigh Dickinson University
Teaneck, NJ05.2027
High School Diploma -
Mount Pleasant High School
Wilmington, DE06.2023
Skills
- Customer Service
- Positive Attitude
- Time Management
- Verbal Communication
- Strong Problem Solver
- Issue Resolution
- Organizing and Categorizing
- Dedicated Team Player
Timeline
General Associate
Christmas Tree Shops
10.2022 - 05.2023
Global Learning Office Assistant
Fairleigh Dickinson University
09.2022 - Current
Library Assistant
High School Librarian
09.2022 - 05.2023
General Sales Associate
Kohl's
06.2022 - 08.2023
Bachelor of Arts - Literature
Fairleigh Dickinson University
High School Diploma -
Mount Pleasant High School
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