Caila Frye
Camden,SC
Summary
Detail-oriented Assistant Manager offers more than 5-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Citi Trends
Columbia, SC
03.2020 - 09.2022
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Supervised daily operations including scheduling shifts, assigning duties.
Assistant Manager
Cato Fashions
Sumpter, SC
02.2018 - 03.2020
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Completed inventory audits to identify losses and project demand.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Esthetician
Massage Envy
Columbia, SC
04.2014 - 06.2019
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Assisted in the development of customized skin care regimens for clients.
- Maintained cleanliness of treatment room and equipment between appointments.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Educated clients on proper skin care techniques according to individual needs.
- Assisted in marketing efforts by providing input on promotional materials and events.
Sales Associate
Kmart, Sears Holding
Camden, SC
10.2011 - 02.2013
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
Education
Esthetician - Health Education
Kenneth Shuler School of Cosmetology And Nail Design
Columbia, SC05-2015
Certified Medical Assistant - Health Aide
Virginia College
Columbia 05-2011
Skills
- Recruiting and interviewing
- Employee Scheduling
- Product and service knowledge
- Operations Management
- Marketing knowledge
- Customer Relations
- Retail Operations Management
Timeline
Assistant Manager
Citi Trends
03.2020 - 09.2022
Assistant Manager
Cato Fashions
02.2018 - 03.2020
Esthetician
Massage Envy
04.2014 - 06.2019
Sales Associate
Kmart, Sears Holding
10.2011 - 02.2013
Esthetician - Health Education
Kenneth Shuler School of Cosmetology And Nail Design
Certified Medical Assistant - Health Aide
Virginia College
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