Cailee Lolmaugh
Fort Wayne,IN
Summary
Customer service professional with strong communication and problem-solving skills. Delivers exceptional support and enhances customer satisfaction through strategic solutions. Collaborative team player with a focus on identifying customer needs, driving team performance, and achieving high satisfaction rates. Motivated to embrace new challenges while maintaining a strong work ethic and adaptability.
Overview
2
2
years of professional experience
Work History
Hollister
Glenbrook Mall
Fort Wayne , IN
07.2026 - Current
- Resolved customer issues with knowledgeable and friendly service, promoting high customer satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized and assessed customer needs to provide appropriate solutions promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions that improved team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
Pizza Hut
Sam Sipes
Fort Wayne , IN
04.2024 - 05.2026
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
Homestead High School
Fort Wayne, IN06-2026
Some College (No Degree) - Business Marketing
Purdue Fort Wayne
Fort Wayne In09-2026
Skills
- Customer service
- Upselling techniques
- Problem solving
- Inventory control
- Task prioritization
- Time management
- Team collaboration
- Teamwork and collaboration
- Peer mentorship
- Planning
- Communication skills
- Troubleshooting
Affiliations
- Cheered for 15 years
- Lacrosse for one year
- Volleyball manager for one year
Timeline
Hollister
Glenbrook Mall
07.2026 - Current
Pizza Hut
Sam Sipes
04.2024 - 05.2026
High School Diploma -
Homestead High School
Some College (No Degree) - Business Marketing
Purdue Fort Wayne