Caileigh Phillips
Boston,MA
Summary
Professional assistant with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Rentals & Events Assistant
Salvation Army - Boston Kroc Center
11.2023 - Current
- Assist with daily operations and event coordination to enhance community engagement.
- Supported and contributed to internal/external event planning, including logistics, produce invoices, and collect feedback.
- Organize resources and materials for programs, improving operational efficiency.
- Collaborate with team members to develop event marketing materials and communication strategies.
- Facilitate on-site execution of events, ensuring all details are attended to and any issues are resolved promptly.
- Help create event timelines and checklists to ensure all tasks are completed on schedule.
Youth Engagement Specialist
Mission Safe
07.2022 - 07.2023
- Planned and conducted activities for program participants based on observed needs of individual children and youth.
- Implemented activities and special events to meet physical, social and emotional needs of children and youth.
- Conducted team meetings with staff on frequent basis to discuss caseloads and goals.
Weekend Admissions
Zero Gravity Basketball
05.2022 - 06.2023
- Planned and promoted sporting events and social, cultural and recreational activities.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Operated cash register and accurately processed payments.
- Resolved and de-escalated issues to address customer concerns.
- Built and maintained positive working relationships with co-workers.
- Developed strong customer relationships to support satisfaction and loyalty.
- Assisted with training and mentoring new team members.
Team Manager & Statistician
MassBay Community College
10.2022 - 03.2023
- Maintained inventories of equipment, storing, and retrieving items and assembling and disassembling equipment as necessary.
- Compiled scores and other athletic records.
- Prepared detailed reports following each game outlining violations and penalties assessed as required by governing body regulations.
IBA Boston Intern
Bloomberg Arts Internship
06.2021 - 08.2021
- Built collaborative relationships with others of diverse backgrounds and abilities.
- Utilized lesson plans to support student reading, writing, and listening skills development.
- Modeled positive interpersonal communication and conflict resolution, building trust with colleagues and creating a safe place for the youth to speak openly and try new things.
Education
High School Diploma -
Boston Arts Academy
Boston, MA06.2022
Skills
- Youth Engagement
- Verbal And written communication
- Event Management
- Computer skills
- Attention to detail
- Time management
Extracurricular Activities
Photography, Acting & Modeling, Basketball, Track, & Volleyball
Certification
- First Aid/CPR Certified
- Violence Prevention Certificate By Northeastern University
Timeline
Rentals & Events Assistant
Salvation Army - Boston Kroc Center
11.2023 - Current
Team Manager & Statistician
MassBay Community College
10.2022 - 03.2023
Youth Engagement Specialist
Mission Safe
07.2022 - 07.2023
Weekend Admissions
Zero Gravity Basketball
05.2022 - 06.2023
IBA Boston Intern
Bloomberg Arts Internship
06.2021 - 08.2021
High School Diploma -
Boston Arts Academy
Awards & Honors
Wellesley College Book Award