Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cailey Freeman

LaGrange ,GA

Summary


Solid background in front-of-house operations. Proven ability to enhance customer satisfaction and streamline service processes. Demonstrated effective communication and teamwork skills to ensure smooth daily operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

FOH Team Member

Chick-fil-A
02.2022 - Current
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established a welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Enhanced customer experience by providing friendly and efficient service at the front counter and drive-thru.
  • Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
  • Supported fellow team members during peak hours by quickly responding to the needs of both customers and staff.

Team Member

Marcos's Pizza
01.2022 - 01.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Lifeguard

Great Wolf Lodge
01.2022 - 01.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring the pool area and enforcing rules.
  • Maintained a clean and safe facility, performing necessary cleaning tasks daily.
  • Responded to emergencies in a timely, efficient manner.
  • Monitored the safety of guests in and around a swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

No Degree - Emergency Medicine

West Georgia Technical College
Waco, GA
05-2028

High School Diploma -

Homeschooled
Lagrange GA
05-2024

Skills

  • Order taking
  • Cleanliness
  • Salesmanship
  • Phone etiquette
  • Team collaboration
  • Effective problem-solver
  • First aid
  • Leadership qualities

Certification

CPR

Timeline

FOH Team Member

Chick-fil-A
02.2022 - Current

Team Member

Marcos's Pizza
01.2022 - 01.2022

Lifeguard

Great Wolf Lodge
01.2022 - 01.2022

No Degree - Emergency Medicine

West Georgia Technical College

High School Diploma -

Homeschooled

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Cailey Freeman