Summary
Overview
Work History
Education
Skills
Timeline
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Cailey Mansell

Birmingham,AL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Life long student athlete bringing lifetime of involvement in competitive sports, including participation, administration and promotion. Builds strong relationships with corporate sponsors. Known for dedication to practice, strength training and strategic planning.

Overview

1
1
year of professional experience

Work History

Cook

Schroeder's New Deli
Rome, GA
04.2021 - 08.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Inspected appliances, commercial fryers, and ovens to verify proper working order.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.

Cashier

TJX Companies
Rome, GA
11.2020 - 03.2021
    • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
    • Worked flexible schedule and extra shifts to meet business needs.
    • Helped customers complete purchases, locate items and join reward programs.
    • Restocked and organized merchandise in front lanes.
    • Answered questions about store policies and addressed customer concerns.
    • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
    • Collected and authorized payments of guests.
    • Worked closely with shift manager to solve problems and handle customer concerns.
    • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
    • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
    • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
    • Maintained cash drawer of $1000 or more per shift.
    • Greeted over 400 customers per day.
    • Mentored new team members on POS system operation, customer service strategies and sales goals.
    • Reviewed weekly sales ads and monitored price changes.

Shift Leader

Pelican's Snowball's
Rome, GA
04.2020 - 10.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Enforced company policies and regulations with employees.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Regulated pricing, inventory count and supply during shift hours.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Worked in team environment to maintain high levels of productivity.
  • Organized materials, tools and equipment to supply team members.

Education

High School Diploma -

Pepperell High School
Lindale, GA
05.2021

Field of Study - Computer Science And Programming

Pepperell High School
Lindale, GA
05.2021

Field of Study - Business

Pepperell High School
Lindale, GA
05.2021

Skills

  • Collaborative Relationships
  • Cooking and Baking
  • Sauce Preparation
  • Critical Thinking
  • Cleaning Experience
  • Customer Experience
  • Cash Handling
  • Shift Management
  • Microsoft Word Certified - 6 Years
  • MS Excel Certified - 10 years
  • Computer Science
  • JavaScript

Timeline

Cook

Schroeder's New Deli
04.2021 - 08.2021

Cashier

TJX Companies
11.2020 - 03.2021

Shift Leader

Pelican's Snowball's
04.2020 - 10.2020

High School Diploma -

Pepperell High School

Field of Study - Computer Science And Programming

Pepperell High School

Field of Study - Business

Pepperell High School

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Cailey Mansell