Cailey Newton
Hattiesburg,MS
Summary
Driven by a results-focused approach, I leveraged vital signs monitoring and team motivation skills at South Mississippi State Hospital to enhance patient care and streamline workflows. My tenure at Cracker Barrel Restaurant honed my ability to elevate customer satisfaction and mentor new staff, demonstrating a balanced blend of technical proficiency and interpersonal excellence.
Overview
2
2
years of professional experience
Work History
Patient Care Technician
South Mississippi State Hospital
05.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Waitress Trainer
Cracker Barrel Restaurant
10.2022 - 05.2024
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
Education
Psychology
Pearl River Community College
Hattiesburg, MS12.2024
Skills
- Vital signs monitoring
- Patient Observation
- Patient Services
- Team motivation
- Order Accuracy
- Constructive Feedback
- Food safety awareness
- Energy and enthusiasm
- Coaching and Mentoring
Timeline
Patient Care Technician
South Mississippi State Hospital
05.2024 - Current
Waitress Trainer
Cracker Barrel Restaurant
10.2022 - 05.2024
Psychology
Pearl River Community College
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