Summary
Overview
Work History
Education
Skills
Timeline
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Cailey Staggs

Jonesboro,IN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Personal Banker

STAR Financial Bank
09.2020 - 12.2023
  • Improved customer satisfaction by providing personalized banking solutions and exceptional service.
  • Enhanced client retention with proactive follow-ups and timely resolution of account issues.
  • Streamlined daily operations, ensuring accurate transaction processing and efficient customer service delivery.
  • Boosted sales of bank products through effective cross-selling and up-selling techniques.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Conducted regular audits of cash handling procedures, minimizing risk exposure for the branch.
  • Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Cross-sold bank products and services to meet customer needs and provide options.
  • Followed up with customers to gather feedback and provide additional assistance.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
  • Processed deposits, withdrawals and ACH transfers accurately.

Teller

Beacon Credit Union
10.2017 - 09.2020
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.

Education

High School Diploma -

Eastbrook High School
Marion, IN
06.2017

Skills

  • Customer Service
  • Cash Handling
  • Account Management
  • Organizational Skills
  • Effective Communication
  • Problem Solving
  • Time Management
  • Computer Literacy
  • Decision Making
  • Relationship Management

Timeline

Personal Banker

STAR Financial Bank
09.2020 - 12.2023

Teller

Beacon Credit Union
10.2017 - 09.2020

High School Diploma -

Eastbrook High School

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Cailey Staggs