Cailey Wegner
Fond Du Lac
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Patient Access Representative
SSM Health
11.2022 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Provided excellent customer service to patients and medical staff.
- Answered incoming calls, scheduled appointments and filed medical records.
Environmental Services Housekeeper
SSM Health St Agnes Hospital
09.2021 - Current
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Maintained floors with regular sweeping, mopping and vacuuming.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Exceeded facility standards regularly by working with detail-oriented approach.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Cashier
Walmart
05.2019 - 06.2020
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Crew Member
McDonald's
05.2017 - 05.2019
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Explained current promotional information and items to patrons.
- Multi-tasked by taking orders over the headset while cashiering
Education
High School Diploma -
Iforward Online Charter School
Grantsburg Wisconsin 05.2020
Skills
- Room and Public Space Cleaning
- Microsoft Office
- Multitasking and Prioritizing
- COVID-19 Safety Procedures
- Detail-Oriented
- Verbal and Written Communication
- Service-Oriented
- Professional and Courteous
- Electronic Communication
- Computer Skills
- Attention to Detail
- Problem-Solving
- Willingness to Learn
- Clear Communication
- Positive Attitude
- Following Instructions
- Customer Service
Timeline
Patient Access Representative
SSM Health
11.2022 - Current
Environmental Services Housekeeper
SSM Health St Agnes Hospital
09.2021 - Current
Cashier
Walmart
05.2019 - 06.2020
Crew Member
McDonald's
05.2017 - 05.2019
High School Diploma -
Iforward Online Charter School
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