Cailey Whittinghill
Monee,IL
Summary
Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Reliable and has excellent communication and time management skills. Good work ethic and the ability to quickly adapt to new tasks and environments. College graduate with a double minor in art and social work. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Caring Mental Health Tech that is highly recognized among staff and patients. Adept at providing mental health care services to people of different backgrounds. Effective communication and behavioral plan implementation abilities. Focused on enhancing the quality of life of patients.
Overview
6
6
years of professional experience
Work History
Mental Health Specialist
Riverside Medical Center, Inc.
Kankakee, IL
03.2024 - Current
- Facilitated psychoeducational groups focused on topics such as coping skills and stress management.
- Educated clients about healthy lifestyle choices, self-care strategies, and relapse prevention methods.
- Participated in regular team meetings with other clinicians to discuss cases and review treatment plans.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
- Assisted clients in overcoming dependencies, adjusting to change and removing bad habits.
- Developed treatment plans based on client mental and physical conditions.
- Performed research tasks to increase knowledge of human behavior and performance.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Guided clients in developing skills or strategies for dealing with problems.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
WORKER
Frankfort Spinal Rehab & Physical
Frankfort, IL
03.2022 - Current
- Trained new employees on job processes and procedures
- Developed and implemented efficient strategies to maximize productivity
- Observed safety protocols to safeguard personnel and equipment
- Resolved customer complaints in a timely manner by providing solutions that met their needs, reflecting sound judgement and diplomacy
- Managed multiple tasks simultaneously while meeting all deadlines, displaying proficiency in time management techniques.
ASSOCIATE
Tjmaxx
Tinley Park, IL
07.2020 - 03.2022
- Built relationships with customers by providing friendly customer service
- Answered phone calls from potential customers to direct to appropriate products or departments
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas
- Arranged new merchandise with signage and appealing displays to encourage customer sales
- Operated cash register to process cash, check and credit transactions
- Approached customers and initiated conversations to determine needs and preferences.
KIDS ROOM MANAGER
Reclaim Fitness
New Lenox, IL
06.2019 - 06.2020
- Utilized excellent communication and interpersonal skills to foster positive relationships with stakeholders
- Encouraged positive social interactions among peers while reinforcing behavioral expectations in a respectful manner
- Initiated positive behavior management strategies to ensure a safe and fun atmosphere for all children
- Demonstrated high energy levels when interacting with kids to encourage enthusiasm and participation in activities
- Instructed children on proper safety procedures while playing or engaging in physical activity
- Encouraged children to express themselves creatively through art projects or storytelling exercises.
Education
BACHELORS IN PSYCHOLOGY -
Governors State University
12.2023
Skills
- Teamwork and Collaboration
- Time Management
- Flexible Schedule
- Problem-Solving
- Organizational and Planning Skills
- Positive and Professional
- Safety Understanding
- Creativity
- Communication and Interpersonal Skills
- Encouraging Participation and Inclusivity
- Outgoing and friendly
- Basic Math Skills
- Reliable Transportation
- Self-Motivated Work Ethic
- Customer Support
- Dependable and Reliable
- Patient Evaluation
- Goal Setting and Achievement
- Client goal planning
- Suicide Prevention
- Crisis Intervention
- Confidential records
- Tracking client progress
- Developing relationships
- Safety and risk assessments
- Building rapport
- Anger management techniques
References
References available upon request
Timeline
Mental Health Specialist
Riverside Medical Center, Inc.
03.2024 - Current
WORKER
Frankfort Spinal Rehab & Physical
03.2022 - Current
ASSOCIATE
Tjmaxx
07.2020 - 03.2022
KIDS ROOM MANAGER
Reclaim Fitness
06.2019 - 06.2020
BACHELORS IN PSYCHOLOGY -
Governors State University
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