Cailey A. Genosick
Davis,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Floor Lead
Stiiizy
02.2024 - Current
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed employee break schedules, balancing individual preferences while meeting operational needs of the business effectively.
- Conducted routine equipment maintenance checks to minimize downtime caused by malfunctions or breakdowns.
- Provided support during peak periods, stepping in as needed to assist with various tasks such as cashiering or stocking shelves.
- Monitored employee performance regularly, identifying areas for improvement and offering constructive feedback accordingly.
- Implemented visual merchandising standards throughout the store's floor space to create an appealing shopping environment that attracted more foot traffic.
- Contributed to development of new store policies and procedures, ensuring that they were clearly communicated and consistently enforced.
- Delegated tasks to employees to enhance productivity and workflow.
- Handled returns and exchanges efficiently, adhering to store policies while maintaining a focus on customer satisfaction.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Balanced cash drawer at the end of each shift, ensuring accuracy in all transactions processed throughout the day.
Inventory Associate
Stiiizy
11.2023 - 02.2024
- Maintained strict adherence to all company policies and procedures related to inventory management, including proper handling, storage, and disposal of items as necessary.
- Upheld cleanliness and organization of warehouse workspace to promote safety and accessibility for all staff members involved in handling inventory items.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Completed physical inventory counts each month.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Facilitated smooth workflows between departments by maintaining open lines of communication regarding inventory needs and availability.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Utilized advanced software tools for organizing, analyzing, and reporting on key performance metrics related to inventory control processes.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Actively participated in continuous improvement initiatives aimed at enhancing overall warehouse efficiency.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
Dispensary Sales Associate
Stiiizy
01.2023 - 11.2023
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted patients by guiding them to products that would suit them and educated them on the weekly IH and third party deals and opportunities to gain store credit
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Engaged in tasks to support the store up to SOP and to contribute and improve business results
- Functioned as a team player to assist and support fellow coworkers
- Analyzed the Visual Merchandising Audit and assisted in the completion of the audit
- Enforced store policies to keep consistency and fluidity with each patient and to adhere to all company legislative requirements
- Conducted transactions each shift with an independent register and confirmed each transaction was completed with the 5 Step Casino Style procedure to ensure my drawer was balanced
- Participated in mock audits to follow store compliance and SOP
Receptionist
Stiiizy
08.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed the process of new and returning patients and reception policies and procedures
- Facilitate check in process for new and returning patients
- Answer and forward incoming calls
- Ensure state and local compliance by requesting patients identification and/or medical cannabis license
- Verify patient identification cards and ensure patient is of age to enter the building
- Explain dispensaries policies and procedures to new patients
- Manage the flow of the lobby to ensure patients are helped in a timely manner
- Advertise daily and special holiday deals to every patient
Learning Ambassador
Amazon
01.2020 - 01.2022
- Managed new hire Day One through Day Three training and prioritized proper associate data management
- Train and develop associates on warehouse production skill sets
- Oversaw Associate Training And Responded to Associate Concerns
- Excelled In Leadership And Accountability While In The Learning Department
- Managed And Inspected Floor Work To Ensure Safety Standard Of Work
- Assembled And Delivered Pallets
- Fulfilled Daily Tasks Given By Learning Department
- Analyzed Volume For Errors
Sales Manager
Miniso
01.2019 - 01.2020
- Executed daily store tasks while managing the cash deposit, sales and item return data, and sales floor stock
- Supervised And Trained Sales Associates On Company Policies And Procedures
- Oversaw Money Management And Ensured All Deposits Were Received
- Balanced The Cash Drawers At The End Of The Day
- Input Daily Sales Data Into The Stores Excel Sheet
- Restructured Stock Room For Weekly Shipments
- Remodeled Sales Floor Based On Company Need
- Organized promotional events and interacted with community to increase sales volume.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Sales and Marketing Associate
Virtual Enterprise - Tasty Creations
01.2018 - 01.2019
- Dedicated employee in the sales and marketing department of the Virtual Enterprise company “Tasty Creations.”
- Implemented advertising campaigns and prepared promotional materials.
- Supervised company content creation, implementing schedules, designs and digital media techniques to increase brand promotion.
- Worked independently with minimal supervision.
- Contributed to team objectives in fast-paced environment.
- Prioritized tasks and projects to meet tight deadlines.
Education
Cosmetology Certificate -
Solano Community College
Fairfield, CA2020
High School Diploma -
Armijo High School
Fairfield, CA2019
Skills
- Customer Service
- Time Management
- Multitasking Strengths
- Product and Service Sales
- Cash Register Operation
- Verbal and Written Communication
- Teamwork and Collaboration
- Policy and Procedure Adherence
- Store Opening and Closing
- Retail Store Operations
- Returns and Refunds
- Regulatory Compliance
- Discrepancy Resolution
- Audit processes
- Microsoft Office
- Shipment Inspection
- Inventory analysis
Timeline
Floor Lead
Stiiizy
02.2024 - Current
Inventory Associate
Stiiizy
11.2023 - 02.2024
Dispensary Sales Associate
Stiiizy
01.2023 - 11.2023
Receptionist
Stiiizy
08.2022 - 01.2023
Learning Ambassador
Amazon
01.2020 - 01.2022
Sales Manager
Miniso
01.2019 - 01.2020
Sales and Marketing Associate
Virtual Enterprise - Tasty Creations
01.2018 - 01.2019
Cosmetology Certificate -
Solano Community College
High School Diploma -
Armijo High School
Similar Profiles
Daisy RamirezDaisy Ramirez
Stiiizy at StiiizyStiiizy at Stiiizy
TIFFANY VAN DE SANDETIFFANY VAN DE SANDE
Delivery Driver at STIIIZYDelivery Driver at STIIIZY
Xeryus FlemingXeryus Fleming
Delivery Driver at STIIIZYDelivery Driver at STIIIZY