Cailey A. Genosick
Davis,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Floor Lead
Stiiizy
02.2024 - Current
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed employee break schedules, balancing individual preferences while meeting operational needs of the business effectively.
- Conducted routine equipment maintenance checks to minimize downtime caused by malfunctions or breakdowns.
- Provided support during peak periods, stepping in as needed to assist with various tasks such as cashiering or stocking shelves.
- Monitored employee performance regularly, identifying areas for improvement and offering constructive feedback accordingly.
- Implemented visual merchandising standards throughout the store's floor space to create an appealing shopping environment that attracted more foot traffic.
- Contributed to development of new store policies and procedures, ensuring that they were clearly communicated and consistently enforced.
- Delegated tasks to employees to enhance productivity and workflow.
- Handled returns and exchanges efficiently, adhering to store policies while maintaining a focus on customer satisfaction.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Balanced cash drawer at the end of each shift, ensuring accuracy in all transactions processed throughout the day.
Inventory Associate
Stiiizy
11.2023 - 02.2024
- Maintained strict adherence to all company policies and procedures related to inventory management, including proper handling, storage, and disposal of items as necessary.
- Upheld cleanliness and organization of warehouse workspace to promote safety and accessibility for all staff members involved in handling inventory items.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Completed physical inventory counts each month.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Facilitated smooth workflows between departments by maintaining open lines of communication regarding inventory needs and availability.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Utilized advanced software tools for organizing, analyzing, and reporting on key performance metrics related to inventory control processes.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Actively participated in continuous improvement initiatives aimed at enhancing overall warehouse efficiency.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
Dispensary Sales Associate
Stiiizy
01.2023 - 11.2023
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted patients by guiding them to products that would suit them and educated them on the weekly IH and third party deals and opportunities to gain store credit
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Engaged in tasks to support the store up to SOP and to contribute and improve business results
- Functioned as a team player to assist and support fellow coworkers
- Analyzed the Visual Merchandising Audit and assisted in the completion of the audit
- Enforced store policies to keep consistency and fluidity with each patient and to adhere to all company legislative requirements
- Conducted transactions each shift with an independent register and confirmed each transaction was completed with the 5 Step Casino Style procedure to ensure my drawer was balanced
- Participated in mock audits to follow store compliance and SOP
Receptionist
Stiiizy
08.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed the process of new and returning patients and reception policies and procedures
- Facilitate check in process for new and returning patients
- Answer and forward incoming calls
- Ensure state and local compliance by requesting patients identification and/or medical cannabis license
- Verify patient identification cards and ensure patient is of age to enter the building
- Explain dispensaries policies and procedures to new patients
- Manage the flow of the lobby to ensure patients are helped in a timely manner
- Advertise daily and special holiday deals to every patient
Learning Ambassador
Amazon
01.2020 - 01.2022
- Managed new hire Day One through Day Three training and prioritized proper associate data management
- Train and develop associates on warehouse production skill sets
- Oversaw Associate Training And Responded to Associate Concerns
- Excelled In Leadership And Accountability While In The Learning Department
- Managed And Inspected Floor Work To Ensure Safety Standard Of Work
- Assembled And Delivered Pallets
- Fulfilled Daily Tasks Given By Learning Department
- Analyzed Volume For Errors
Sales Manager
Miniso
01.2019 - 01.2020
- Executed daily store tasks while managing the cash deposit, sales and item return data, and sales floor stock
- Supervised And Trained Sales Associates On Company Policies And Procedures
- Oversaw Money Management And Ensured All Deposits Were Received
- Balanced The Cash Drawers At The End Of The Day
- Input Daily Sales Data Into The Stores Excel Sheet
- Restructured Stock Room For Weekly Shipments
- Remodeled Sales Floor Based On Company Need
- Organized promotional events and interacted with community to increase sales volume.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Sales and Marketing Associate
Virtual Enterprise - Tasty Creations
01.2018 - 01.2019
- Dedicated employee in the sales and marketing department of the Virtual Enterprise company “Tasty Creations.”
- Implemented advertising campaigns and prepared promotional materials.
- Supervised company content creation, implementing schedules, designs and digital media techniques to increase brand promotion.
- Worked independently with minimal supervision.
- Contributed to team objectives in fast-paced environment.
- Prioritized tasks and projects to meet tight deadlines.
Education
Cosmetology Certificate -
Solano Community College
Fairfield, CA2020
High School Diploma -
Armijo High School
Fairfield, CA2019
Skills
- Customer Service
- Time Management
- Multitasking Strengths
- Product and Service Sales
- Cash Register Operation
- Verbal and Written Communication
- Teamwork and Collaboration
- Policy and Procedure Adherence
- Store Opening and Closing
- Retail Store Operations
- Returns and Refunds
- Regulatory Compliance
- Discrepancy Resolution
- Audit processes
- Microsoft Office
- Shipment Inspection
- Inventory analysis
Timeline
Floor Lead
Stiiizy
02.2024 - Current
Inventory Associate
Stiiizy
11.2023 - 02.2024
Dispensary Sales Associate
Stiiizy
01.2023 - 11.2023
Receptionist
Stiiizy
08.2022 - 01.2023
Learning Ambassador
Amazon
01.2020 - 01.2022
Sales Manager
Miniso
01.2019 - 01.2020
Sales and Marketing Associate
Virtual Enterprise - Tasty Creations
01.2018 - 01.2019
Cosmetology Certificate -
Solano Community College
High School Diploma -
Armijo High School
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