Cailleigh F. Robins
Addis
Summary
I am an SAP Security Specialist for IBM. My eagerness to learn, encourage me to be flexible, thereby giving me the ability to combine my effective communication skills with a passion for creatively conquering technological challenges. I have experience of 3+ years in SAP Security and sales management as well as insight into Human-Computer Interaction. My understanding of both technology and behavioral psychology makes me highly skilled in delivering innovative cognitive solutions. I use my business management and agile experience to deliver client projects efficiently, to the benefit of the client and team.
Creative and skilled Hairdresser with experience in providing modern, stylish, and classic haircuts and color services. Possess strong ability to understand client needs and deliver results that enhance natural beauty. Known for maintaining salon cleanliness and contributing positively to workplace atmosphere. Successfully increased client retention through excellent service and effective communication skills.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
SAP SOX PMO Associate
PwC Advisory
New Orleans
03.2025 - 05.2025
- Spearheaded transition to SOX compliance for Apple’s financial processes.
- Coordinated testing of internal controls aligned with SOX regulations.
- Managed timelines effectively, achieving all project milestones on schedule.
- Facilitated communication between Apple and EY teams to enhance collaboration.
- Directed offshore resources, optimizing their contributions to SOX compliance testing.
- Monitored quality and productivity from remote teams to meet project objectives.
- Organized meetings systematically, tracking progress and resolving issues promptly.
- Documented actions from meetings to ensure stakeholder accountability.
SAP Security Consultant
PwC Advisory
New Orleans
01.2025 - 02.2025
- Ensured project team received necessary access permissions for various SAP environments:
- Development, QA, and Production.
Identified stakeholders for SoD project to promote effective communication during testing phases such as Functional, Regression, and UAT. - Collaborated with business units to secure stakeholder engagement in workshops aligning remediation efforts with operational needs.
- Provided updated Segregation of Duties and Sensitive Access risk analysis results from SAP environments: EP1 and PRD.
- Developed detailed documentation on change management processes to facilitate project execution.
SoD Optimization Specialist
PwC Advisory
New Orleans
11.2024 - 12.2024
- Redesigned and maintained SoD ruleset for compliance with security best practices and regulations.
- Assured security configurations mitigated potential SoD conflicts per organizational policies.
- Evaluated risks related to SoD conflicts and managed them within risk management framework.
- Ensured adherence to regulatory standards and organizational policies during SoD optimization.
- Collaborated with IT, business units, and compliance teams to align SoD activities with organizational objectives.
Controls Optimization Specialist
PwC Advisory
New Orleans
06.2024 - 10.2024
- Evaluated internal controls' design and operational effectiveness, identifying areas for enhancement.
- Recommended process changes to improve efficiency and effectiveness of existing controls.
- Ensured optimized controls mitigated risks aligned with organizational appetite.
- Analyzed business processes to uncover inefficiencies impacting control performance.
- Collaborated with IT and compliance teams to integrate control improvements into operations.
- Presented findings and recommendations to stakeholders, gaining support for initiatives.
- Documented control assessments, risk analyses, and implemented process enhancements thoroughly.
- Supported audit processes by providing essential insights and documentation.
SAP Licensing Analyst
PwC Advisory
New Orleans
05.2024 - 06.2024
- Monitored and tracked SAP S/4HANA user licenses, ensuring accurate FUE count records.
- Analyzed user activity to uncover discrepancies in license allocation.
- Generated usage reports to facilitate decision-making and ensure compliance.
- Collaborated with compliance teams to resolve potential non-compliance issues.
- Provided insights and recommendations for optimizing license usage and reducing costs.
Identified opportunities for license reallocation based on user activity patterns. - Prepared detailed reports on FUE counts and licensing status for management.
GRC Ruleset Consultant
PwC Advisory
New Orleans
03.2024 - 04.2024
- Performed analysis of current SAP GRC S/4HANA Segregation of Duties (SoD) and Sensitive Access (SA) ruleset.
- Identified deficiencies in the existing ruleset and delivered targeted improvement suggestions.
- Supported thorough gap analysis for PwC and client S/4 rulesets.
Evaluated the effectiveness of ruleset regarding S/4 customizations, including Fiori and HANA. - Contributed to the assessment of key S/4 business areas related to the ruleset evaluation.
- Analyzed SoD and sensitive access ruleset approval processes for efficiency improvements.
- Evaluated Key Performance Indicators (KPIs) for SAP access governance.
- Participated in the evaluation of 30 custom transactions or Fiori apps to ensure compliance.
SAP Security Consultant
PwC Advisory
New Orleans
04.2023 - 02.2024
- Facilitated role assignment aligning with job responsibilities and leveraging existing system data.
- Supported strategy development for business role automation using HR attributes during the Explore phase.
- Executed role unit testing, collaborating with security and offshore teams for integration cycles.
- Conducted negative testing to verify functionality and control point effectiveness.
Redesigned roles to be intuitive, requestable, and free from - Segregation of Duties violations.
Ensured minimal transaction duplication across roles for efficiency. - Adhered to organizational control frameworks when resolving authorization issues.
- Maintained standard authorizations within roles by applying SU24 techniques.
SAP Security / Controls Process Lead
PwC Advisory
New Orleans
11.2022 - 03.2023
- Analyzed existing SAP environment alongside business and IT teams to identify key processes.
- Formulated user requirements and process flows for effective controlled substance management.
- Established master data needs, implementing changes for material recipes and inspections.
- Oversaw MDM repositories, managing user role assignments and security functions.
- Addressed HR authorization challenges, focusing on role management and structural integrity.
- Executed CRM access provisioning while adjusting business roles in authorizations.
- Directed security architecture for SAP implementations, leveraging extensive project experience.
Facilitated testing and defect resolution processes, ensuring alignment with business requirements.
SAP CX Consultant
PwC Advisory
New Orleans
07.2022 - 11.2022
- Analyzed organizational business processes to enhance operational efficiency.
- Developed solutions and designs for CRM WEBUI module, addressing component issues.
- Demonstrated customized tools with Alteryx for expedited project delivery.
- Suggested and implemented effective designs based on requirements analysis.
- Conducted performance reviews prior to object delivery to ensure quality standards.
- Coordinated team duties and status meetings, achieving all deliverables on time.
- Led development phase and managed go-live transition, receiving client recognition.
Configured links and designed dynamic user interfaces for improved usability.
Security / Fiori Consultant
PWC Consulting
New Orleans
05.2022 - 06.2022
- Designed Authorization Profiles and Roles using Profile Generator (PFCG) for SAP Security.
- Conducted thorough testing and user administration to ensure compliance with security protocols.
Managed transport management processes to facilitate smooth transitions.
Troubleshot authorization issues through detailed analysis and error log tracing.
Translated functional requirements into technical designs during business analysis phases.
Oversaw role design incorporating Catalogs, Groups, and ODATA specifications. - Developed backend roles to include code, ODATA, and Webdynpro authorizations.
- Analyzed trace error logs to identify missing services and backend authorizations.
Global Partnership Support Specialist
IBM, Global Business Services
Baton Rouge
01.2022 - 04.2022
- Developed co-innovation area value propositions and go-to-market plans for SAP initiatives.
Managed preparation and distribution of partnership marketing materials, including blogs and press releases. - Collaborated with IBM and SAP regional resources to tailor content for senior leadership meetings.
Conducted in-depth market analysis to align strategies with key priorities across various regions. - Owned IBM-SAP Partnership Dashboards and Playbooks, ensuring up-to-date information.
Tracked S/4 and LOB metrics in collaboration with IBM-SAP go-to-market teams. - Supported regional BDEs/CSLs during RFP processes with relevant client examples.
- Maintained a comprehensive list of SAP projects for market analysis and reporting purposes.
Technical Specialist - SAP HANA Security
IBM Global Business Services
06.2021 - 12.2021
- Extensive experience in Requirement gathering, Design, Development, and Maintenance of SAP applications security.
- Interfaced extensively with clients to gain insight and develop solutions to meet customer business needs across the entire SAP landscape.
- Extensive User and Role maintenance experience.
- Broad experience in maintaining single, composite, and derived roles using Profile Generator (PFCG).
- Central User Administration (CUA) experience to create users, assign roles, and maintenance. Very good knowledge of producing and analyzing reports in SAP using SUIM, and security-related tables (AGR
- USR
- etc.), and customized Query reports.
- Experience setting up users and security on Enterprise Portal and creating users/user groups through UME for SAP NetWeaver.
- Extensive experience with resolving ticket issues and troubleshooting security authorization problems while adhering to Service Level Agreements (SLA).
- Ability to manage multiple tasks of production support and implementation projects.
- Experienced in adhering to the Change Management Process for transporting roles and tables, security objects, and maintaining the change documents. Building security for Administrative users using SAP-provided scripts, templates.
- Interacting with functional and technical consultants for problem diagnosis in BI.
- Fixing end-user Roles/Profiles based on Change Requests created for breaks/fixes.
- User Administration and Password Management (Expiry of users and Profiles).
- Analyze the root cause of Authorization Problems and fix the missing authorizations.
- Setup profile generator to create authorization profiles. Created users and assigned appropriate authorizations/profiles to them.
- Transported activity groups to target systems and generated. Verified the profiles assignment to users.
- Participate in SAP audit discussions, questions, and help resolve the SOD issues. Contribute to developing remediation strategies to SAP security-related audit exceptions or SOD issues.
Enterprise Applications Consultant - SAP Security
IBM Global Business Services
04.2018 - 06.2021
- Maintaining applications for the customer designed to automate authorization approval flow.
- Creating & maintaining customer & support team profile/roles.
- Assisting in scheduled and non-scheduled changes, providing the customer and support groups application health checks.
- Quarterly application checks to ensure compliance to audit and corporate guidelines.
- Work with internal audit and Compliance Manager to evaluate Segregation of Duties conflicts and consult with business units in reducing the SOD conflicts.
- Participate in SAP audit discussions, questions, and help resolve the SOD issues. Contribute to developing remediation strategies to SAP security-related audit exceptions or SOD issues.
- Contribute to Segregation of Duties risk violation remediation effort with Compliance manager, internal audit, business process owners.
Package Solution Consultant - Microsoft
IBM Global Business Services
01.2018 - 04.2018
- Assists clients in the selection, implementation, and production support of application packaged solutions.
- Use in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients' business environment in order to achieve client expected business results.
Sales Lead
Francesca's Collections
03.2017 - 01.2018
- Assisted the team by driving business results by maximizing daily sales plans, managing expenses, and improving metrics through sales floor leadership, execution of francesca's training programs, and continuous coaching on and off the sales floor.
- Acted as a liaison between the Boutique Team Leader, Assistant Boutique Team Leader, and the Boutique Team by using effective communication skills.
- Maintained a high degree of personal integrity and inspires team with the same values.
- Performed and supervised boutique opening and closing procedures including bank deposits and securing the boutique.
- Protected the physical assets of the boutique by assisting with weekly audits, routine cycle counts and an annual physical inventory.
Sales Team Lead
New York & Company
09.2014 - 03.2017
- Demonstrated business acumen and execute in-store business strategies to drive sales results and achieve individual and store goals in line with Company initiatives; used company reports in analyzing business results.
- Supported a store culture that is committed to exceeding customer expectations and delivered the highest level of customer service at all times.
- Followed plans/directions/schedules and acted with a sense of urgency to meet the changing priorities, store needs and demands of the business.
- Communicated customer feedback, best sellers, business trends and recommendations to Store Management.
Education
Associate of Applied Science - Cosmetology
Denham Springs Beauty College
Denham Springs, LA08-2026
Bachelor of Science - Business Informatics
University of Louisiana At Lafayette
United States of America05-2017
Skills
- Java
- Python
- HTML
- SQL
- ABAP
- IntelliJ
- Visual Studio
- MS Access
- SQL Server
- Oracle RDBMS
- SAP
- Microsoft Project
- Microsoft Office
- Photoshop
- Virtual Box
- Parallel
- SAPHANA (Cloud)
- Agile
- Scrum
- Object-Oriented Programming
- Interface Design
- Windows (Vista, XP, 2003, 2007)
- Linux
- MacOS
- Customer service
- Project management
- Data analysis
- Team collaboration
- Decision-making
- Stakeholder communication
- Risk management
- Wig styling
- Precision hair cutting
- Beauty tool sanitization
- Anatomy
- Makeup and skincare
- Hair coloring expert
- Hair conditioning and styling
- Advanced styling techniques
- Client consultations
- Product knowledge
- Client loyalty building
- Selling and upselling
- Braid trained
- Social media promotion
- Skin exfoliation
Key Courses And Training
- Human-Computer Interaction
- Project Management
- Cognitive Practitioner
- Assurance/Security
- Design Thinking
- Holds an active DoD Security Clearance
- CompTIA Security+ Training
- Certified Internet Web Professional
- Microsoft Dynamics 365/CRM Training
- Obtaining C_SECAUTH_20 certification
Languages
English
Full Professional
Spanish
Limited
Certification
Certified Scrum Master (CSM) - SCRUMstudy
Timeline
SAP SOX PMO Associate
PwC Advisory
03.2025 - 05.2025
SAP Security Consultant
PwC Advisory
01.2025 - 02.2025
SoD Optimization Specialist
PwC Advisory
11.2024 - 12.2024
Controls Optimization Specialist
PwC Advisory
06.2024 - 10.2024
SAP Licensing Analyst
PwC Advisory
05.2024 - 06.2024
GRC Ruleset Consultant
PwC Advisory
03.2024 - 04.2024
SAP Security Consultant
PwC Advisory
04.2023 - 02.2024
SAP Security / Controls Process Lead
PwC Advisory
11.2022 - 03.2023
SAP CX Consultant
PwC Advisory
07.2022 - 11.2022
Security / Fiori Consultant
PWC Consulting
05.2022 - 06.2022
Global Partnership Support Specialist
IBM, Global Business Services
01.2022 - 04.2022
Technical Specialist - SAP HANA Security
IBM Global Business Services
06.2021 - 12.2021
Enterprise Applications Consultant - SAP Security
IBM Global Business Services
04.2018 - 06.2021
Package Solution Consultant - Microsoft
IBM Global Business Services
01.2018 - 04.2018
Sales Lead
Francesca's Collections
03.2017 - 01.2018
Sales Team Lead
New York & Company
09.2014 - 03.2017
Associate of Applied Science - Cosmetology
Denham Springs Beauty College
Bachelor of Science - Business Informatics
University of Louisiana At Lafayette