Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cailtyn Douglas

Lebanon,Tennessee

Summary

DENTAL ASSISTING: Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.


RECEPTIONIST: Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Collecting Payments and handling insurance.

Overview

5
5
years of professional experience

Work History

Dental Assistant

Mt. Juliet Family And Cosmetic Dentistry
07.2021 - 12.2023
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Prepared patient x-rays and images for dentist review.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Took vital signs (blood pressure & track heart rates)

Receptionist

Cumberland Pediatrics Association
06.2019 - 08.2021
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Helped maintain office security by monitoring visitor access and issuing badges as needed.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Handled cash transactions and payments records accurately.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Organized, maintained and updated information in computer databases.
  • Determined whether insurance was active or inactive.

Education

Associate of Science - Dental Assisting

Volunteer Community College
Gallatin, TN
12.2022

High School Diploma -

Watertown High School
Watertown, TN
05.2021

Skills

  • Procedure Support
  • Clinical Support
  • Inventory Management
  • Equipment Sterilization
  • Patient Education
  • Dental Radiography
  • Dental Staff Assistance
  • File Management
  • Data Inputting
  • Multi-Line Telephone Operation

Timeline

Dental Assistant

Mt. Juliet Family And Cosmetic Dentistry
07.2021 - 12.2023

Receptionist

Cumberland Pediatrics Association
06.2019 - 08.2021

Associate of Science - Dental Assisting

Volunteer Community College

High School Diploma -

Watertown High School

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Cailtyn Douglas