Cailyn Daughtry
Concord,NC
Summary
Ambitious student pursuing associates degree eager to contribute developed knowledge in professional role. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individual settings. Skilled in handling a variety of animals safely and effectively, administering medications as directed, and assisting with laboratory tests. Known for improving animal care protocols, enhancing efficiency in clinical treatment, and contributing positively to team dynamics.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Practice Assistant
Highlands Pet Hospital
Concord, NC
07.2023 - Current
- Greeted clients and their pets upon arrival at the clinic.
- Checked in patients prior to their appointment with the veterinarian or technician.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Coordinated with other departments within the clinic to provide efficient service for customers.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
- Maintained inventory of pet products such as food, treats, toys, collars, leashes.
- Monitored front desk operations to ensure smooth flow of traffic during peak hours.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Dispensed medications orally or topically as directed by veterinarian.
- Educated clients on proper animal health care routines.
- Ordered medication refills when needed.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Prepared laboratory slides for microscopic examinations.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Attended regular continuing education courses related to veterinary medicine.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament using low stress handling.
- Obtained information and history from clients to maintain medical charts in S.O.A.P format.
- Communicated with veterinarians and staff members to maintain patient flow.
- Restocked and sanitized exam rooms for ample supplies and disease control.
- Supported euthanasia procedures and disposal following regulations and owner preferences.
- Examined animals for behavioral changes or clinical symptoms indicating illness or injury.
- Clipped animals' claws and expressed anal glands.
- Performed lab result calls post interpretation by the DVM.
Shift Manger
Fresh Off the Grill
Concord, NC
08.2021 - 11.2022
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Inspected work areas regularly for cleanliness and organization standards.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Assisted in resolving escalated customer service issues in a timely manner.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Managed daily cash intake by counting out registers and tabulating profits.
- Verified accuracy of order before serving it to customers.
- Demonstrated proper methods of taking orders from customers accurately and efficiently.
- Organized take-out orders efficiently according to customer requests.
- Provided accurate change for cash transactions using a cash register system.
- Answered questions about menu items, ingredients, and pricing.
- Replenished beverages when necessary.
- Assisted other wait staff members in times of heavy customer traffic.
- Took orders for food and drinks and delivered them to guests.
- Communicated daily specials to customers.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Food and Beverage Attendant
Churn Buddies Coffee & Creamery
Concord, NC
09.2020 - 08.2021
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request from guests.
- Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
- Maintained a positive attitude towards coworkers and customers at all times.
- Ensured that all food items were properly labeled and stored according to safety regulations.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Assisted in the preparation of baked goods including ice cream cookies and cakes.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
Family Nanny
Kelli Mayfield
Concord, NC
07.2020 - 06.2021
- Provided part-time care for 4 children ages 5 to 12, including meal preparation, dressing, and transportation to activities.
- Organized age appropriate activities such as arts and crafts, games, outdoor play, reading time, and music.
- Encouraged positive behavior by providing clear expectations and consistent discipline techniques.
- Supervised play dates with other families while adhering to safety guidelines.
- Provided emotional support during times of stress or transition.
- Assisted with homework assignments in all subject areas on an as needed basis.
- Transported children to school functions or appointments as needed.
Young Explorers Program Attendee
Foster Animal Hospital
Concord, NC
01.2019 - 03.2020
- Attended veterinary appointments with doctors and observed the medical process.
- Observed surgeries, radiographs, ultrasounds, and other diagnostic procedures.
- Familiarized myself with basic medical terminology used by physicians during consultations and examinations.
- Attended lectures presented by Dr. Plott, DVM on topics such as reproductive anatomy, suturing techniques, and parasite prevention and more.
Animal Caretaker
Self-employed
Concord, NC
05.2018 - Current
- Walked dogs on leash, observing all safety precautions and following commands from owners.
- Interacted with pet owners in a professional manner when discussing their pets' needs and care requirements.
- Developed strong relationships with pet owners through consistent communication about their beloved companions.
- Provided companionship and comfort to animals during walks.
- Monitored dogs throughout walks to avoid obstacles, dangerous situations, and confrontations with other problematic dogs.
- Monitored dog behavior and health, reporting any concerns to owners immediately.
- Maintained a clean and safe environment while caring for the animals.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
Education
Associate of Science - Veterinary Technician
Penn Foster College
Scottsdale, AZ01-2026
High School Diploma -
Northwest Cabarrus High School
Concord, NC06-2022
Accomplishments
- National Technical Honors society Member.
Certification
- National Academy of Health Sciences graduate.
References
References available upon request.
Timeline
Practice Assistant
Highlands Pet Hospital
07.2023 - Current
Shift Manger
Fresh Off the Grill
08.2021 - 11.2022
Food and Beverage Attendant
Churn Buddies Coffee & Creamery
09.2020 - 08.2021
Family Nanny
Kelli Mayfield
07.2020 - 06.2021
Young Explorers Program Attendee
Foster Animal Hospital
01.2019 - 03.2020
Animal Caretaker
Self-employed
05.2018 - Current
Associate of Science - Veterinary Technician
Penn Foster College
High School Diploma -
Northwest Cabarrus High School
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