Summary
Overview
Work History
Education
Skills
Achievements Honors Activities
Timeline
Generic

Cailyn Mercer

Milledgeville,GA

Summary

Professional retail worker with solid experience in delivering high-quality customer service. Proficient in point-of-sale systems, inventory management, and visual merchandising. Known for strong teamwork, adaptability, and results-driven approach. Reliable and focused on meeting and exceeding sales goals in fast-paced environment.

Overview

4
4
years of professional experience

Work History

Retail Associate

Bath & Body Works
08.2024 - Current
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.

Retail Sales Associate

Uptown Cheapskate
01.2023 - Current
  • Help customer find outfits and specific styles
  • Organize racks and style end caps
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Smoothie Maker

Planet Smoothie
07.2022 - 01.2023
  • Greet customers and prepare smoothies as ordered
  • Greeted customers and prepared smoothies as ordered, assisted in sales selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed rapport with regular customers, fostering welcoming store atmosphere.

Grocery Bagger

Publix Super Market
08.2021 - 06.2022
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Collected carts from parking lot and designated return locations.
  • Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.
  • Contributed to store''s positive reputation by consistently demonstrating professionalism and dedication to customer service.

Education

Bachelor of Science - Nursing Major

GEORGIA COLLEGE & STATE UNIVERSITY
Milledgeville, GA
12-2027

High School Diploma -

Mill Creek High School
Hoschton, GA
05-2023

Skills

  • Reliability
  • Customer engagement
  • Positive and engaging demeanor
  • Cash handling accuracy
  • Cleaning and sanitizing

Achievements Honors Activities

Best Buddies Club, Rho Kappa – National Social Studies Honor Society, Teen Volunteer at NGHS

Timeline

Retail Associate

Bath & Body Works
08.2024 - Current

Retail Sales Associate

Uptown Cheapskate
01.2023 - Current

Smoothie Maker

Planet Smoothie
07.2022 - 01.2023

Grocery Bagger

Publix Super Market
08.2021 - 06.2022

Bachelor of Science - Nursing Major

GEORGIA COLLEGE & STATE UNIVERSITY

High School Diploma -

Mill Creek High School

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Cailyn Mercer