Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Performances
Additional Information
Timeline
BusinessAnalyst
Chaelin Song

Chaelin Song

Dublin,CA

Summary

Trained in leadership and offering meticulous eye for scheduling and proofreading details. Innovative problem-solver with approachable attitude and insightful critical thinking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve ethical company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

University Moderator / Launch Lead

Fizz
12.2023 - 02.2024
  • Actively engaged in regular team meetings to discuss challenges, successes, and goals for upcoming initiatives within the community.
  • Trained ambassadors on Fizz, college campus social media platform, and assigned duties.
  • Boosted community engagement through timely responses to comments and inquiries.
  • Proactively identified technological concerns of the platform potentially crashing, and implemented measures to prevent larger issues.
  • Fostered a culture of respect among users by modeling positive communication skills and promoting constructive dialogue with employers.
  • Built high-performing teams by recruiting top talent and providing ongoing support for marketing in-person.
  • Identified team weak points and implemented corrective actions to effectively resolve concerns.
  • Oversaw day-to-day activities of over 20 ambassadors on college campuses, fostering inspiring atmosphere to optimize experiences and productivity.
  • Maintained and scanned for appropriate standards in regards to posted content, in consideration with the platform being anonymous.

Server/Cashier

Two Hands Seoul Fresh Corn Dog
03.2023 - 05.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Bussed and reset tables to keep dining room and work areas clean.

Server/Cashier

Ari Sushi
01.2023 - 03.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Processed orders and sent to kitchen employees for preparation.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Babysitter

Self-Employed
01.2019 - 01.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Assisted children with homework assignments and special projects across different subjects.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Planned fun outings and educational activities to keep children entertained.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
  • Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
  • Enhanced children''s social skills by organizing group activities and encouraging teamwork.
  • Monitored children's play activities to verify safety.

Lifeguard /Swim Lesson Instructor

The Wave Waterpark
04.2022 - 07.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Inspected and tested pool equipment functionality to minimize hazards.
  • Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels. (From toddlers to adults).
  • Organized special events such as pool parties and competitions, ensuring guest enjoyment while maintaining safety standards.

Education

Bachelor of Arts - Communications

Biola University
La Mirada, CA
05.2027

Bachelor of Science - Kinesiology

Biola University
La Mirada, CA
05.2027

High School Diploma -

Dublin High School
Dublin, CA
06.2023

Skills

  • Negotiation
  • Organizational abilities
  • Adaptive lesson planning
  • Goal Setting and Achievement
  • Peer Tutoring Support
  • Tutoring and study habits
  • Online tutoring tools
  • Reliability
  • Toddler care experience
  • Maintaining safe environment
  • Childcare
  • School-age children experience
  • Homework Assistance
  • Housekeeping
  • Meal and snack times
  • Licensed driver
  • Child safety expertise
  • CPR Certified
  • Child Development Understanding
  • Educational Activities Planning
  • Problem-Solving
  • Fast Thinking
  • Intercultural Sensitivity
  • Korean Fluency (Native)
  • Excellent oral and written communication
  • Oral Communication Skills
  • Clear communication skills
  • Strong research skills
  • Research
  • Technical Writing
  • Formatting
  • Proofreading
  • Persuasive Writing
  • Chicago Manual of Style
  • Editing and proofreading
  • Work Planning and Prioritization
  • Research Writing
  • Clear Communication
  • Influencing skills
  • Cross-cultural communication
  • Salesmanship
  • Team Collaboration
  • Critical Thinking
  • Customer Service
  • Planning and coordination
  • Relationship Building
  • Flexible Schedule
  • Content Editing
  • Video Creation and Editing
  • Problem Identification
  • Video Editing
  • Originality and Creativity
  • APA Style
  • Staff leadership and supervision
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Cleanliness standards
  • Safe Food Handling
  • Menu Memorization
  • Supply Restocking
  • Order Management
  • Foreign language proficiency
  • Reliable and Responsible
  • Warm and Friendly
  • Adaptable and Flexible
  • Transactions and Cash Handling
  • Work Ethic and Integrity
  • Grammar usage
  • Advanced Communication Techniques
  • Public Communication
  • Fluent Bilingualism
  • Patience and Empathy
  • Tutoring abilities
  • Physical Fitness
  • Public Speaking Confidence
  • Familiarity with various genres
  • Versatile singing styles
  • Comfortable with public speaking

Affiliations

  • The Pacific Choir
  • Maranatha Vision Church
  • Kristos Campus Missions (University Campus Club)

Certification

Lifeguarding with CPR/AED For the Professional Rescuer, American Red Cross - 2022

First Aid Training, American Red Cross - 2022

Epi and Asthma Training, American Red Cross - 2022

Emergency Oxygen Training, American Red Cross - 2022

First Aid for Public Safety Personnel, American Red Cross - 2022

Bloodborne Pathogens Training , American Red Cross - 2022

CA Food Handlers Certificate - 2022

Languages

English
Native or Bilingual
Korean
Native or Bilingual

Performances

  • 100th Anniversary of 3.1 Korean Independence Movement - 2019
  • National Day of Korea Commemorative Concert at Herbst Theatre (San Francisco War Memorial Veterans Building) - 2018, 2019
  • Invitational Concert for National Foundation Day (hosted by Consulate General of the Republic of Korea in San Francisco) - 2017
  • Invitational Concert for Reformation 500th Anniversary (Grace Cathedral in San Francisco) - 2017

Additional Information

  • The Pacific Choir, positioned Student President (2022-2023), Soprano, perform annually to benefit Cure GM1 Foundation, Eden Housing, Contra Costa Food Banks, and other organizations, help lead vocal workshops and part practice, invited to perform various events: 100th Anniversary of 3.1 Korean Independence Movement, 77th UN Charter Day Anniversary. Recent financial contribution to Monument Crisis Center, Lehenhof Refugee Shelter in Scheibbs, Austria
  • Pacific Choir Classical Music News, Interviewed Member, YTN Korean News Broadcasting Company - 2019


Timeline

University Moderator / Launch Lead

Fizz
12.2023 - 02.2024

Server/Cashier

Two Hands Seoul Fresh Corn Dog
03.2023 - 05.2023

Server/Cashier

Ari Sushi
01.2023 - 03.2023

Lifeguard /Swim Lesson Instructor

The Wave Waterpark
04.2022 - 07.2022

Babysitter

Self-Employed
01.2019 - 01.2023

Bachelor of Arts - Communications

Biola University

Bachelor of Science - Kinesiology

Biola University

High School Diploma -

Dublin High School

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Chaelin Song