Cailynn Smethurst
Santa Cruz,CA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Diligent trainer and mentor with exceptional management abilities and dedication to partnering with coworkers to promote engaged, empowering work culture. Passionate about community, education, leadership and the arts.
Overview
5
5
years of professional experience
Work History
Pastry Chef
The Penny Ice Creamery
03.2022 - Current
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Supervised and enhanced work of ten-person team producing product for six locations.
- Oversaw food preparation and monitored safety protocols.
- Motivated staff to perform at peak efficiency and quality.
General Manager
Snap Taco
06.2021 - 03.2022
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Led and directed team members on effective methods, operations, and procedures.
General Manager
The Picnic Basket
06.2019 - 06.2020
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Family Babysitter
Kerry Gillette
08.2018 - 06.2019
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted older kids with homework, school projects and chores.
- Took children to extra-curricular activities and on outings to approved locations.
Education
Bachelor of Arts - Art
University of California, Santa Cruz
Santa Cruz, CA07.2018
Skills
- Schedule Management
- Workflow Planning
- Staff Supervision
- Superior Organizational Skills
Timeline
Pastry Chef
The Penny Ice Creamery
03.2022 - Current
General Manager
Snap Taco
06.2021 - 03.2022
General Manager
The Picnic Basket
06.2019 - 06.2020
Family Babysitter
Kerry Gillette
08.2018 - 06.2019
Bachelor of Arts - Art
University of California, Santa Cruz
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