Cain Clark
Seneca,SC
Summary
Dedicated and highly motivated employee. Career focused and loyal with the ability to learn quickly and adapt to various environments. Self-motivated performer with the ability to work independently or within a team environment. Management experience in a high paced environment where it is required to meet deadlines daily. Ambitious, self-directed employee with a results-oriented mind set. Creative thinker with a focus on continuous improvement and problem solving. Advanced computer skills to include Microsoft Office Suite and various software programs. Comprehension of mathematical problems, language skills, and communication.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
ALDI, Inc.
03.2016 - Current
- Assists the direct leader with developing and implementing action plans to improve operating results
- Establishes and communicates job responsibilities and performance expectations to direct reports to ensure mutual understanding and desired results
- Identifies training and development opportunities to assist their direct reports in achieving enhanced performance
- Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company’s competitive position
- Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
- Participates in the interviewing process for store personnel
- Communicates information including weekly information, major team milestones, developments, and concerns
- Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
- Maintains store cleanliness standards and proper store signage at all times
- Assists the direct leader with maintaining proper stock levels through appropriate product ordering
- Merchandises product neatly to maximize sales
- Ensures the quality and freshness of products for sale and accuracy of product signage
- Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
- Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
- Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
- Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Shift Leader
Hardee's
09.2012 - 03.2016
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed cash and credit card transactions accurately using POS software.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Frequently inspected production area to verify proper equipment operation.
- Enforced company policies and regulations with employees.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Associate of Applied Science - Surgical Technology
Tri-County Technical College
Pendleton, SC11.2024
Diploma -
West Oak High School
Westminster, SC06.2014
Skills
- Problem-Solving
- Customer Service and Engagement
- Inventory Control
- Time Management
- Retail Operations
- Team Building and Leadership
- Attention to Detail
- Staff Supervision
- Stock management
- Team Management
- Hiring and Training
- Work Planning and Prioritization
- Goals and performance
- Budgeting and cost control
- Teamwork and Collaboration
References
Available upon request
Educationandprofessionaldevelopment
- Tri-County Technical College, Surgical Technology Program, currently enrolled
- West Oak High School, Diploma
Timeline
Assistant Store Manager
ALDI, Inc.
03.2016 - Current
Shift Leader
Hardee's
09.2012 - 03.2016
Associate of Applied Science - Surgical Technology
Tri-County Technical College
Diploma -
West Oak High School
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