Seasoned Server and Events Coordinator with a proven track record of enhancing guest experiences at Sundance Resort and beyond. Expert in POS operation and inventory management, I elevate dining and event environments through exceptional service and leadership. Certified in food handling and alcohol service, my skills ensure compliance and satisfaction.
Overview
6
6
years of professional experience
Work History
Server
Sundance Resort
Sundance, UT
11.2024 - Current
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Greeted guests and provided menus.
Cleaned tables and chairs to prepare dining area for next customers.
Greeted customers, answered questions and recommended specials to increase profits.
Responded efficiently to guest inquiries and complaints in a professional manner.
Filled condiments and napkin containers during slack periods.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Server and Bartender
Midway Mercantile
Midway, Utah
06.2020 - 01.2024
Managed reservations, take-out orders, guest accommodations, and assisted bussers when necessary.
Delivered exceptional dining experiences by taking orders, serving tables, and preparing custom cocktails.
Sustained an engaging and pleasant environment for diners.
Learned and retained daily menu specials with accuracy.
Managed inventory, prepared bar for operation, cleaned up post-service.
Assisted in developing drink selections and curating wine list for bar menus.
Addressed complaints to kitchen staff and served replacement items.
Provided leadership by temporarily serving as manager and shift lead when required.
Handled money transactions accurately while following company procedures for handling cash payments.
Server
Hell's Backbone Farm and Grill
Boulder, Utah
03.2023 - 12.2023
Served and attended to diners diligently.
Assisted with table cleaning and setup.
Cultivated a warm and pleasant environment for diners.
Addressed diverse dietary requirements with attention to detail.
Acquired knowledge about agricultural methods and culinary techniques for guest education.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Upheld high standards of sanitation in accordance with health department regulations.
Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Server
Beveragino
Port Carling, Ontario
05.2021 - 09.2021
Delivered meals promptly while maintaining excellent customer service.
Assisted in cleaning and setting tables.
Ensured a consistently pleasant and engaging dining setting.
Memorized daily specials to enhance customer dining experience.
Ensured orderly arrangement in all service areas.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Greeted guests and provided menus.
Stayed informed about daily specials, new menu items, promotions.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Assisted in training new servers.
Brought wine selections to tables with appropriate glasses and poured for customers.
Events Coordinator
Cleveland's House Resort
Minett, Ontario
06.2019 - 08.2019
Organized interactive experiences to enhance guest engagement at the resort.
Collaborated with events manager for arrangement of weekly resort concerts.
Managed logistics for wedding events.
Developed event themes and concepts to ensure successful execution of events.
Developed and maintained event timelines, ensuring all tasks were completed on schedule.
Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
Coordinated and allocated equipment, supplies and staff for events.
Education
Associate of Science - English
Salt Lake Community College
Salt Lake City, UT
05-2025
High School Diploma -
Mira Costa High School
Manhattan Beach, CA
06-2018
Skills
WSET Level 1 Certification
WSET Level 2 Certification
Certified Food Handler
DABS Certified Alcohol Server
POS operation
Inventory management
Cash handling
Team member support
References
Jamie Asman, Manager at Midway Mercantile, +1(435)671-3958
John Platt, Owner and Head Chef at Midway Mercantile, +1(206)841-1217
Crista Bazoian, Owner of Wonderwall Art and Frame, +1(435)729-0239
Community Outreach Specialist/Food Pantry Supervisor at Community Action Services & Food BankCommunity Outreach Specialist/Food Pantry Supervisor at Community Action Services & Food Bank