Caiti Anderson
Alexandria,VA
Summary
Compassionate and empathetic leader, with an ability to cultivate human connection through transparent communication, active listening, and strategic guidance. Thrives in ability to inspire, persuade and influence others to achieve their goals. Organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
7
7
years of professional experience
Work History
General Manager
REI Washington, DC Flagship
Washington, DC
11.2018 - 03.2023
- Demonstrated agility in a dynamic urban environment.
- Formed and sustained DC community partnerships & collaborative engagement
- Managed all aspects of daily business operations including budgeting, forecasting, staffing, scheduling, customer service, training and $20M+ annual revenue.
- Guided management and supervisory staff to promote smooth operations.
- Established strong collaborative partnerships with HR, AP, HQ, Senior Leadership
Store Manager
REI
09.2015 - 01.2018
- Drove $5-14M in annual revenue between two stores in three years.
- Experienced in change management, process improvement
- Analyzed financial data to identify areas of improvement, developed KPI's.
- Prepared monthly reports on sales figures, expenses, profits, engagement, development
- Built a track record of strong leader development, promoting seven leaders to new roles
- Built community partnerships and increased brand awareness
Education
Executive Certificate - Diversity, Equity, Inclusion & Accessibility
Georgetown University: School of Continuing Studies
02.2023
Bachelor of Arts - Sociology: Law, Society, Social Policy
University of Washington
12.2003
Skills
- Organizational Restructure and Change Implementation
- Time Management
- Business Administration
- Leadership Team Development
- Performance Analysis
- Staff Management
- Relationship Building
- Operations Management
- Verbal and Written Communication
- Cross-Functional Team Management
Pronouns
SHE/HER/HERS
Skills Characteristics
- Strong communication
- Team Builder
- Developer
- Training
- Facilitation
- Change Management
- Organization
- Problem solving
Achievements Activities
- 2017, Mentee: Camber Professional Mentorship program
- 2019, Board Member: NoMA BID, https://www.nomabid.org/
- 2019, Recipient: REI Leadership Award
- 2020, Co-Chair: Outside with Pride Inclusion Network
- 2021, Board Member: REI Cooperative Action Fund, https://www.reifund.org/
- 2021, Founding Board Member: Friends of Anacostia Park, https://www.friendsofanacostiapark.org/
- 2021, Retail Representative: REDI Working group
Affiliations
- Fountain pen enthusiast
- Film buff
- Amateur artist - dabbling in doodles, chip carving, lettering
- Backyard birder
Languages
Spanish
Limited
Accomplishments
- REI Leadership Award - 2019 - one of 16 recipients among 300+ nominees
- Published writer (Alexandria Style Post)
References
References available upon request.
Timeline
General Manager
REI Washington, DC Flagship
11.2018 - 03.2023
Store Manager
REI
09.2015 - 01.2018
Executive Certificate - Diversity, Equity, Inclusion & Accessibility
Georgetown University: School of Continuing Studies
Bachelor of Arts - Sociology: Law, Society, Social Policy
University of Washington
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