Caitie Mortensen

• Rebuilt the department’s onboarding curriculum from the ground up, creating a comprehensive, structured training program for new hires and ongoing staff development.
• Partnered closely with instructional designers to develop engaging, standards-aligned training materials that improved knowledge retention and performance outcomes.
• Implemented the new curriculum across teams, ensuring consistent delivery and adoption.
• Analyzed training assessment data to track proficiency, identify learning gaps, and inform continuous improvement.
• Delivered targeted supplemental training to individuals not meeting proficiency benchmarks, resulting in improved performance and confidence.
• Collaborated cross-functionally to identify operational pain points and integrate process improvements into training content.

• Supported and guided over 500 graduate-level students through the end-to-end enrollment process for teacher preparation programs.
• Managed complex documentation workflows to ensure compliance with enrollment deadlines and program requirements.
• Coordinated with Financial Services, Military Support, and Academic departments to create seamless student onboarding experiences.
• Maintained consistent, proactive communication with a large caseload to ensure timely enrollment and student readiness.
• Achieved high organizational efficiency through extensive use of Salesforce Lightning CRM for case tracking, communication, and reporting.

Leadership & Advocacy (Concurrent Role):
Co-Chair, Disability Employee Resource Group

• Led advocacy efforts for employees with disabilities in collaboration with DE&I leadership.
• Planned and executed large-scale commemorative events, learning sessions, and community-building initiatives.
• Developed leadership, research, and committee management skills while advancing accessibility and inclusion initiatives.

• Designed and implemented engaging curriculum aligned to state standards for a bilingual, high-needs student population.
• Founded the school’s first choir program and launched a guitar club, expanding extracurricular access and student engagement.
• Built and maintained course content in Canvas LMS, supporting blended and online instruction.
• Used formative and summative assessments to track progress and adapt instruction for diverse skill levels.

• Developed a complete music and art curriculum for a competency-based learning model, supporting self-paced student progression.
• Gained advanced experience with Odysseyware and online instruction during the COVID-19 transition.
• Supported a population with exceptionally high IEP and 504 representation through inclusive instructional design and strong rapport-building.
• Created cross-curricular “master classes” integrating fine arts with math, science, and English.
• Launched extracurricular programs including art club, talent shows, and a DnD club to foster engagement and community.

• Built a district-aligned music and art curriculum from scratch, serving PreK–5 students.
• Produced annual grade-specific performances and exhibitions meeting state standards.
• Directed large-scale community events, including district honors choirs and county-wide performances.
• Organized mentorship field trips to support student retention and long-term program participation.
• Secured grants and led fundraising initiatives to expand fine arts programming.
• Collaborated with local businesses, first responders, and secondary schools to strengthen community partnerships.

• Operated a successful private teaching studio, providing individualized instruction and organizing biannual recitals.
• Designed curriculum, managed scheduling, and maintained client relationships independently.

• Delivered private and group instruction in violin, viola, and guitar to learners ages 4–70+.
• Founded the conservatory’s first orchestra program, which remains active today.
• Organized community performances and prepared students for recitals and college auditions.