Caitlen England
Woodlawn,IL
Summary
Dynamic customer service professional with experience at RJ Tactical Lazer Tag, adept at resolving complaints and enhancing customer satisfaction. Skilled in active listening and relationship building, I maintained an organized workspace that promoted safety and productivity, ensuring memorable experiences for customers during events like birthday parties.
Overview
5
5
years of professional experience
Work History
Lazer Tag Refree
RJ Tactical Lazer Tag
09.2020 - Current
- Resolved customer complaints promptly and professionally, ensuring high levels of satisfaction with final results.
- Maintained a clean and organized workspace, promoting safety and productivity among team members.
- Took phone calls and guided customers through the services we offer i.e birthday parties, how our store operated, and pricing
Education
High School Diploma -
Woodlawn High School
Woodlawn, IL05-2022
Associate of Arts - Elementary Education
Rend Lake College
Ina, IL05-2025
Skills
- Customer service
- Active listening
- Adaptability and flexibility
- Complaint handling
- Relationship building
- Multi-tasking
- Organization
- Punctual
Timeline
Lazer Tag Refree
RJ Tactical Lazer Tag
09.2020 - Current
High School Diploma -
Woodlawn High School
Associate of Arts - Elementary Education
Rend Lake College
Similar Profiles
Sherin SadeghiSherin Sadeghi
Customer Service Cashier at Lazer Runner of Aurora - Laser Tag & Kids BirthdayCustomer Service Cashier at Lazer Runner of Aurora - Laser Tag & Kids Birthday
Zachary MooreZachary Moore
Laser Tag Game Facilitator at Lazer Tag 2 YouLaser Tag Game Facilitator at Lazer Tag 2 You
Zachary CouperthwaiteZachary Couperthwaite
General Manager at Battle City Tactical Laser TagGeneral Manager at Battle City Tactical Laser Tag
Jessica HartJessica Hart
Phlebotomist at Quest DiagnosticsPhlebotomist at Quest Diagnostics
Michael KehrerMichael Kehrer
Labor Trainer-Surrogate Supv-Production at Continental TireLabor Trainer-Surrogate Supv-Production at Continental Tire