Caitlin Adams
Henrico,VA
Summary
Energetic Worker who likes to motivate and build positive team dynamics to accomplish goals. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
11
11
years of professional experience
Work History
Supervisor
Jimmy Johns
06.2023 - 07.2024
- Greeting guests, Understanding their requests to better help serve them.
- Money Handling, Register Functions.
- Cleaning and prep work.
- Shutting down system, Deposit/Bank drop.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Crew Member/ Team Leader
Dairy Queen Grill & Chill
05.2021 - 08.2022
- Was just a Summer job.
- Greeted Guests, Cashed orders out, Bagged food, Served guests.
- Cleaning duties such as wiping down equipment, organizing product, Sweeping, Mopping and Prepping Food.
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
Sales Associate
Spirit Halloween
07.2019 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cashier Team Lead
Valero
03.2018 - 04.2019
- Performed store closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Stocked shelves and Rotated items.
Cashier Team Lead
McDonald's
05.2013 - 02.2019
- Communicated with customers and team members to solve problems.
- Trained team members on cash register operation and cash handling.
- Greeted guests, Took orders, Bagged food, Served guest all while maintaining a friendly and professional work Atmosphere.
- Operated POS cash register and equipment to collect payments.
- Quickly and accurately counted drawers at start and end of each shift.
Education
High School Diploma -
Varina High School
Richmond, VA06.2013
Skills
- Strategic Planning
- Great Customer Service Skills
- Employee Motivation
- Problem-Solving
- Multitasking
- Time Management
- Active Listener
- Positive Attitude
Timeline
Supervisor
Jimmy Johns
06.2023 - 07.2024
Crew Member/ Team Leader
Dairy Queen Grill & Chill
05.2021 - 08.2022
Sales Associate
Spirit Halloween
07.2019 - 11.2019
Cashier Team Lead
Valero
03.2018 - 04.2019
Cashier Team Lead
McDonald's
05.2013 - 02.2019
High School Diploma -
Varina High School
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