Summary
Overview
Work History
Education
Skills
Timeline
Generic

CAITLIN ARRINGTON

Waynesville,NC

Summary

Dynamic and adaptable professional with a proven track record in customer service and team leadership at Divine Fuel. Excelled in enhancing customer satisfaction and streamlining operations, showcasing strong problem-solving and interpersonal skills. Demonstrated commitment to excellence through effective inventory management and a flexible approach to scheduling, ensuring operational efficiency and positive customer experiences. Maintained alongside other employees. a clean, and organized store where customers were our main priority. I, Caitlin Arrington believe I will excell in the current job position, and look forward to working with your staff and clientel.

Overview

11
11
years of professional experience

Work History

Private Pediatric Caregiver

Freida Martin
04.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Cashier

Divine Fuel
02.2023 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Assistant Manager

Divine Fuel
10.2020 - 09.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.

Housekeeper

PepperTree Resort & Villas
05.2014 - 12.2016
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.

Education

Associate Of Applied Arts - Cosmetology

Haywood Community College
Clyde, NC

High School Diploma -

Tuscola High School
Waynesville, NC
06.2006

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Patient care
  • Daily living assistance
  • Multitasking and organization
  • Basic housekeeping
  • Emotional support
  • Strong ethics
  • Meal preparation
  • Relationship building
  • Flexible schedule
  • Verbal and written communication skills
  • First aid and safety
  • Patient companionship
  • Compassionate communication
  • Medication and appointment reminders
  • Special needs care
  • Heavy lifting
  • End-of-life care
  • Complex Problem-solving
  • Reliability and punctuality
  • Adaptability and flexibility
  • Conflict resolution
  • Stress management
  • Fast learner
  • Attentive to people
  • Clear communication
  • Leadership
  • Inventory Management
  • Interviewing
  • Retail Maths
  • Assistant Management Exerience
  • Customer service experience
  • Scheduling experience

Timeline

Private Pediatric Caregiver

Freida Martin
04.2023 - Current

Cashier

Divine Fuel
02.2023 - 11.2024

Assistant Manager

Divine Fuel
10.2020 - 09.2022

Housekeeper

PepperTree Resort & Villas
05.2014 - 12.2016

Associate Of Applied Arts - Cosmetology

Haywood Community College

High School Diploma -

Tuscola High School

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CAITLIN ARRINGTON